What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Maninder S.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jan 2023
Best Microsoft Product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Biggest differentiator is the ability to merge instant messaging and video conferencing which makes it a daily use product.
What is your favorite aspect of this product?
Favorite sspect is it us very secure. An email with recipients is sent out safely to all guests and automatically saves in calendar.
What do you dislike most about this product?
The dislike is that the product requires a sign on from guests even they are not on business profile like external guests.
What recommendations would you give to someone considering this product?
A must have product with ability to instantly chat with team owners. Moreover, video conferencing is a huge plus.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
shubham s.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Best tool to connect with teams during remote work
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Skype was formerly used by our business' IT department for all communication purposes. Because it seemed like every time I used it during a call or a meeting, myself and a few other team members would get disconnected more than once, Skype was not dependable in my opinion. This significantly disrupted our discussion, required team members to ask others to repeat themselves, and generally decreased employee enthusiasm in attending meetings. Microsoft teams has solved all the problems.
What is your favorite aspect of this product?
Microsoft Teams is used by our creative team to coordinate daily tasks, communicate, and hold team meetings. We can organise massive team meetings where everyone can participate or conduct brief training sessions via screen sharing. Since COVID, our staff has been entirely remote, thus having access to Microsoft Teams has been invaluable.
What do you dislike most about this product?
It can be challenging to hear each other at times because the sound quality isn't always what it should be.
What recommendations would you give to someone considering this product?
Microsoft Teams is a terrific resource if you require a collaboration platform for internal and external use. Additionally, if you want to work more closely with outside companies and partners. You may communicate quickly and effectively using the chat feature rather than sending emails. Additionally, voice calls and ad hoc meetings are fantastic tools for facilitating collaboration and communication.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
This tool just meets expectations.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.