What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

Filter By

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Performance Enhancing

Feature Ratings

Average 80

Instant Messaging

87

Calendars

84

File Sharing Collaboration

84

Mobile App

84

Employee Engagement

82

Task Management

82

Employee Directory

82

Document Management

82

Virtual Offices

81

Networked Enterprise

81

Workflow & Approvals

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

78

Microsoft Teams Reviews

Kareem O.

  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Really efficient!

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams distinguishes itself from other collaboration tools through its deep integration with the Microsoft 365 ecosystem, offering a unified workspace for chat, meetings, file sharing, and task management. It combines robust communication features, including video conferencing and enterprise-grade calling, with advanced security and compliance tools, leveraging Microsoft’s extensive security infrastructure. Teams supports a wide range of third-party app integrations and customization options.

What is your favorite aspect of this product?

My favorite aspect of Microsoft Teams is its seamless integration with the Microsoft 365 ecosystem. This integration creates a unified and efficient workspace where users can collaborate on documents, manage tasks, and conduct meetings without switching between multiple applications.

What do you dislike most about this product?

One of the main drawbacks of Microsoft Teams is its sometimes overwhelming complexity and interface clutter. With numerous features, channels, tabs, and integrations, it can be challenging for users to navigate and find what they need, especially for new or infrequent users.

What recommendations would you give to someone considering this product?

Assess how well Teams integrates with your existing tools and workflows, especially if you’re already using Microsoft 365 products like SharePoint, OneDrive, or Office apps. The platform’s strength lies in its seamless integration with these tools, which can enhance productivity.

Pros

  • Helps Innovate
  • Unique Features
  • Inspires Innovation
  • Fair

Moises R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Advanced but resource-consuming.

Likeliness to Recommend

7 /10

What differentiates Microsoft Teams from other similar products?

The best thing about TEAMS is the possibility of scheduling meetings through your own unique link, which allows you to have a more professional and corporate image. Also the ability to screen share and record your screen. This is very useful and different from other platforms so far.

What is your favorite aspect of this product?

What I like the most is precisely the possibility of feeling like you are part of a working community as TEAMS creates that feeling by having the chat and the ability to make video calls inside and outside the organisation and also to make internal calls is very useful, I feel that is one of the best features it has.

What do you dislike most about this product?

What affects me most about using this tool is that with a computer that does not have enough RAM or enough internet it is extremely difficult to maintain the functionality of the tool and for this reason it crashes, stops working, crashes occur. That is why I don't consider it for everyone.

What recommendations would you give to someone considering this product?

Analyse well the capabilities of your technical equipment, and the equipment of your staff to see if it is the best option for everyone, because despite having very good functions it could be rather complex to use and bring inconformities or prevent smooth work. It is necessary that if you want to get the best out of this tool all users must have good and advanced equipment and internet speeds.

Pros

  • Enables Productivity
  • Caring
  • Helps Innovate
  • Continually Improving Product

Abbie W.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use and lots of options

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It can literally do it all and I like how you can work on documents together and you always are using the most current file.

What is your favorite aspect of this product?

I also like that you can chat with your coworkers vs. email

What do you dislike most about this product?

Searching for stuff

What recommendations would you give to someone considering this product?

how to search

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Most Popular Microsoft Teams Comparisons