What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Virtual Offices
Networked Enterprise
Workflow & Approvals
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Web and Video Conferencing - Enterprise
Score 8.8
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Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Kareem O.
- Role: Finance
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Aug 2024
Really efficient!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams distinguishes itself from other collaboration tools through its deep integration with the Microsoft 365 ecosystem, offering a unified workspace for chat, meetings, file sharing, and task management. It combines robust communication features, including video conferencing and enterprise-grade calling, with advanced security and compliance tools, leveraging Microsoft’s extensive security infrastructure. Teams supports a wide range of third-party app integrations and customization options.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its seamless integration with the Microsoft 365 ecosystem. This integration creates a unified and efficient workspace where users can collaborate on documents, manage tasks, and conduct meetings without switching between multiple applications.
What do you dislike most about this product?
One of the main drawbacks of Microsoft Teams is its sometimes overwhelming complexity and interface clutter. With numerous features, channels, tabs, and integrations, it can be challenging for users to navigate and find what they need, especially for new or infrequent users.
What recommendations would you give to someone considering this product?
Assess how well Teams integrates with your existing tools and workflows, especially if you’re already using Microsoft 365 products like SharePoint, OneDrive, or Office apps. The platform’s strength lies in its seamless integration with these tools, which can enhance productivity.
Pros
- Helps Innovate
- Unique Features
- Inspires Innovation
- Fair
Please tell us why you think this review should be flagged.
Moises R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Advanced but resource-consuming.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The best thing about TEAMS is the possibility of scheduling meetings through your own unique link, which allows you to have a more professional and corporate image. Also the ability to screen share and record your screen. This is very useful and different from other platforms so far.
What is your favorite aspect of this product?
What I like the most is precisely the possibility of feeling like you are part of a working community as TEAMS creates that feeling by having the chat and the ability to make video calls inside and outside the organisation and also to make internal calls is very useful, I feel that is one of the best features it has.
What do you dislike most about this product?
What affects me most about using this tool is that with a computer that does not have enough RAM or enough internet it is extremely difficult to maintain the functionality of the tool and for this reason it crashes, stops working, crashes occur. That is why I don't consider it for everyone.
What recommendations would you give to someone considering this product?
Analyse well the capabilities of your technical equipment, and the equipment of your staff to see if it is the best option for everyone, because despite having very good functions it could be rather complex to use and bring inconformities or prevent smooth work. It is necessary that if you want to get the best out of this tool all users must have good and advanced equipment and internet speeds.
Pros
- Enables Productivity
- Caring
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Abbie W.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Aug 2024
Easy to use and lots of options
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It can literally do it all and I like how you can work on documents together and you always are using the most current file.
What is your favorite aspect of this product?
I also like that you can chat with your coworkers vs. email
What do you dislike most about this product?
Searching for stuff
What recommendations would you give to someone considering this product?
how to search
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
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