What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Virtual Offices
Networked Enterprise
Workflow & Approvals
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Deepa R.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2021
Great chat functionality and video capability
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Their video capability is easy to use and intuitive
What is your favorite aspect of this product?
Love the chat functionality
What do you dislike most about this product?
Layout is a little clunky
What recommendations would you give to someone considering this product?
If you are looking to use Office365 and all the tools it provides, Teams is definitely worth purchasing as part of the whole package.
Pros
- Enables Productivity
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Under Delivered
Please tell us why you think this review should be flagged.
Verena A.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2021
The best of Microsoft for working in one place.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
There are many group collaboration tools but few like Teams, it is quite professional and brings together the best of Microsoft and its software for teamwork in a secure virtual space with an easy to navigate interface. The audio and video quality are very good and it provides easy administration. I can share files and information much faster.
What is your favorite aspect of this product?
The main features that I like the most about Microsoft teams are the following: -I can create a chat with different channels where we organize our teams and we can also send private messages. -It integrates with my MS 365 account and its applications, so I can use these office tools in a group or individual way, I have everything at my fingertips. -Mobile application to continue working with my team anywhere. -Easy to make video conferences, with all the necessary options such as screen sharing, annotation tools or record the call that later will be processed and uploaded to Microsoft Stream.
What do you dislike most about this product?
Sometimes there are minor annoyances such as connectivity problems or mute settings.
What recommendations would you give to someone considering this product?
I recommend Microsoft Teams for any work environment that is familiar with Microsoft tools, it facilitates the execution of tasks and activities and the remote collaboration that has become a lifestyle and business necessity.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Jamaal D.
- Role: C-Level
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2021
Excellent all in one tool!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams provides an endless list of features and tools that I have not seen one product have all integrated without having to purchase multiple software. Additionally, all of the Microsoft products are integrated which makes it very efficient and beneficial as most organizations use Microsoft on a daily basis.
What is your favorite aspect of this product?
One of the best new features I use with Microsoft Teams are the ability to turn on live captions. This is extremely important as we are transitioning back to the office and I can't always have my volume all the way up. My second favorite feature is the share content tray which is extremely beneficial to add documents to groups where the employees may not have access to the same servers.
What do you dislike most about this product?
With the constant updates and upgrades Microsoft Teams provides I have not found anything that I dislike.
What recommendations would you give to someone considering this product?
Anyone who either already has collaboration/meeting software or nothing at all, Microsoft Teams is the choice for an all in one product. Rather than having different softwares to do different things, i.e., virtually meet, share content, chat, collaborate, etc. Microsoft Teams can do all of that plus much more in one place!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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