What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Virtual Offices
Networked Enterprise
Workflow & Approvals
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Ramakant R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2021
Easy Collaboration tool for Corporate Meeting
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Team is a part of my daily work and activities. Microsoft Team is being used as a team collaboration tool for video meetings, training, and communication between departments, vendors, business partners. It provides all the features like file sharing, survey, audio call/ video call options. This is a perfect replacement for Skype business tool.
What is your favorite aspect of this product?
1. Screen Sharing 2. Team Collaboration 3. File Sharing 4. Audio & Video conferencing 5. Instant messaging 6. Real Time connectivity
What do you dislike most about this product?
Microsoft Team needs high bandwidth for audio and video conferencing.
What recommendations would you give to someone considering this product?
Microsoft Team is being used for virtual meetings, screen sharing & training purposes. The file-sharing option and edit option are really very good. The mobile app version of Microsoft Team is very light and easy to use. They work properly and smoothly with all its features. Save your documents and files safely. Calender option is available for meeting schedules for the team members.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Parul B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
All Rounder Platform with Wide Range of Features
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams has been widely adapted by organizations in the recent times. Once primary reason is the fact that with the Pandemic impacting the global operations, people have switched to newer ways of working, that is working from home. In these times, platforms like team really helps to continue develop connection between the team members, build trust and empathy due to easier option of connectivity. From technical standpoint, the application has all the features that are essential to send message, track tasks, connect using audio and video conferencing, share files etc.
What is your favorite aspect of this product?
Quoted Reply feature is really good especially when there are multiple discussions happening in the group chat. One can directly reply beneath the message indicating that the reply is especially on a specific topic being discussed.
What do you dislike most about this product?
The fact the Quoted Reply feature is only available on Mobile and not on the desktop version is an area of improvement for Teams.
What recommendations would you give to someone considering this product?
On and all, this platform has everything that one would need to establish collaboration between the team members and continue delivering value to the business due to this effective medium of communication. The audio and video conferencing capability lets users communicate and share knowledge, discuss concerns and issues, conduct webinars, and planning session etc. Features like broadcasting messages, file sharing, instant messaging, liking comments, etc are really unique and make this an easy pick over other products in the market.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Helps Innovate
Please tell us why you think this review should be flagged.
JUBAL F.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Inclusive and interactive meetings for work life
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
At the time of our meetings, the Microsoft Teams Room application has the possibility of using these rooms in a comfortable, intuitive and easy-to-use way that allows you to control all the activities of the group or work team, it is also very collaborative to screen sharing time.
What is your favorite aspect of this product?
I like it every time I schedule a meeting in Microfosoft Teams, the link is automatically added and it can be sent by email and at the same time agenda in the calendar of the people involved. Once they join the meeting, you let others know that you have entered or waiting. The chat function in the room is very intuitive. Also, if you are in an existing meeting and you want to add someone else, you can easily search the room and call them, the alerts it throws up are very quiet.
What do you dislike most about this product?
For what is the use of Microsoft Teams it does not allow to create work groups with more than 300 users, additionally, as it is more for business use, it is not as widespread as other programs such as zoom or Skype itself. When the screen is shared, sometimes other users cannot see it and it is time to restart screen sharing.
What recommendations would you give to someone considering this product?
I would recommend it without hesitation since it is a great tool for both personal and commercial use, it helps a lot to successful communication since its chat, call and video call options are quite fluid.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
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