What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Virtual Offices
Networked Enterprise
Workflow & Approvals
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Web and Video Conferencing - Enterprise
Score 8.8
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Business Instant Messaging - Enterprise
Score 8.8
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Microsoft Teams Reviews
John M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Satisfies The Needs of The Present & Future
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I find Microsoft Teams to be very affordable for all of the features you get. It usually comes bundled with Microsoft Office which is already pretty affordable in itself. In addition to being affordable, it integrates with the other Office products seamlessly which makes it so convenient in an office environment that commonly includes products like Outlook already. Teams provides the modern features many businesses need especially these days where people can work from home.
What is your favorite aspect of this product?
My favorite aspect is the fact that I can quickly & easily collaborate with people from all over the world instantly whether it's through instant messaging, video chat, voice chat, screen sharing, and more. I can even do all of these things without a cell phone if I wanted, although the Teams app is pretty handy too.
What do you dislike most about this product?
One of the biggest downsides to this product is the fact that you generally cannot message anyone outside of your corporate environment. Teams does actually have the capability, but most organizations do not allow it. Administrators will lock it down for security purposes which is basically the default choice in an IT department. So don't count on collaborating with outside vendors or colleagues via Teams unless your IT security admins are generous enough to open up that line of communication.
What recommendations would you give to someone considering this product?
Try it out if you have any doubts. Microsoft offers trials on the product so you can test it out and see if you like it. However, if you have worked with Microsoft Office products before, then the transition to Teams is pretty easy and you will find it very helpful and user friendly. Teams includes all of the features you need for your employees to function in a team environment without always having to meet in person. It makes it a lot easier for your workforce to be flexible in times of telework, including if someone wants to stay home sick or has to stay home so that a new stove can be delivered. It's a great product
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Anmol K.
- Role: Student Academic
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Aug 2021
Handy in use, good product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy to use, handy features available for your comfortable experience. Using these features you can easily attend meeting or create meeting.
What is your favorite aspect of this product?
The notification feature and easy to use.
What do you dislike most about this product?
i don't know if it happens with me only but it lacks sometimes and i just don't like it and it may be when the updates are launched.
What recommendations would you give to someone considering this product?
Just use it, it's a good product to use if you're searching specifically for this type of product. Then, you just got one and just start using it, it's really good.
Pros
- Performance Enhancing
- Effective Service
- Inspires Innovation
- Respectful
Please tell us why you think this review should be flagged.
Muhammad Daud S.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Aug 2021
Great Features and easy to use Team collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Overall I liked and preferred Microsoft Teams over other Team applications. I’m happy that our project to migrate to Office365 and setup the Team collaboration chat functionality worked better with Microsoft Teams. I integrated Microsoft teams to help our team share files, share screen, Setup meetings with internal/external users and companies, record calls and practice daily/weekly work
What is your favorite aspect of this product?
I have tested different software’s and amongst all of them, I found Microsoft Teams to be most feasible and multi task handler platform for all our teams and departments. I have noticed Microsoft Teams great opportunity to share screen, record screen, group chats and conference calls. Files sharing provides great flexibility and office365 collaborative products gives more synced work.
What do you dislike most about this product?
I have found Microsoft Teams mobile app with limited functionality with calendar and some other integrated features. Desktop app is well maintained and more features should be added for mobile app.
What recommendations would you give to someone considering this product?
I would suggest when it comes to establish IT infrastructure, Microsoft Teams is best to start with along other Office365 products.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Security Protects
Please tell us why you think this review should be flagged.
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