What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Virtual Offices
Networked Enterprise
Workflow & Approvals
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Prathamesh M.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Sep 2021
Great tool for team collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is highly efficient and very affordable compared to other products like zoom. It is less expensive than zoom and the price is a fair value on return on investment. It is quite easy to integrate with other Microsoft products.
What is your favorite aspect of this product?
The user interface is extremely helpful and easy to use for inexperienced users. The application is lite in nature and easily loads on most of the devices. Upgrades are frequent and new versions are well versed with security issues. They come with many features that can be used for file sharing, instant messaging, and integration to various applications. The team support is helpful and knowledgeable.
What do you dislike most about this product?
The product sometimes gives issue with the updated version. There is chance that we might require to reboot our machines to make the updated version fully functional. There is also a sync issue that happens after the update takes place. Though eventually the sync happens, but we require to wait for some time for that to happen and it can become quite an inconvenience to do that in middle of the meetings.
What recommendations would you give to someone considering this product?
This product suits every organization irrespective of its size. Highly efficient product to purchase if you are looking for team collaboration and long meetings with no issues. High return on value and suits other Microsoft applications very well.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Irfan H.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Easy to use but price depends on subscription type
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
User friendly and can use multiple accounts to login on single device.
What is your favorite aspect of this product?
Call conferences and screen sharing with multiple account login.
What do you dislike most about this product?
Keyboard and mouse control lags sometimes and product support is costly
What recommendations would you give to someone considering this product?
Easy deployment and manageability
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Bryan H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2021
Powerful features in an all-inclusive solution.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams makes everything streamlined for workplace efficiency. Compared to other products, Microsoft is in a league of its own. From Powerpoint to Word document updates, it helps significantly to have everything all under one roof. It has also enabled our company to become fully remote as we've built processes and collaboration around Microsoft Teams.
What is your favorite aspect of this product?
Making live edits to Microsoft files, such as Powerpoint presentations, saves our marketing team so much time. This keeps collaboration streamlined instead of going back and forth over email. The collaboration capabilities also allow us to have less calls and more time dedicated to tasks, productivity, and meaningful projects.
What do you dislike most about this product?
I wish we had more control over online status updates. Microsoft Teams will automatically switch you to "Away" after a very short period of time. Being able to stay "Available" for an extended period of time would be helpful for times when we have our head down in focus-heavy tasks.
What recommendations would you give to someone considering this product?
I would recommend Microsoft Teams to any mid-level organization that needs a reliable system for task management, communication, and workplace collaboration. There's a reason it is the top option across a wide variety of industries.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.