What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Calendars
Mobile App
File Sharing Collaboration
Employee Engagement
Task Management
Employee Directory
Document Management
Workflow & Approvals
Virtual Offices
Networked Enterprise
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Ryan H.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2022
Teleconferencing is great but the UI is unnatural.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It tries to do everything. In addition to teleconferencing, it basically has a built-in OneDrive, overly complicated message / chat UI.
What is your favorite aspect of this product?
The teleconferencing is great. The screen / audio quality are very good in meetings. Sharing screens works well.
What do you dislike most about this product?
The team messages are like thread-based but individual chats can be created and then it gets confusing because the file storage for an individual chat within a team is not the same as the team-level storage...or something like that. It was confusing. I used to use it every day and it made me do way to many clicks. What differentiates it is its awkwardness. I would love if it were just teleconferencing and simple chat and a more intuitive file-sharing.
What recommendations would you give to someone considering this product?
Don't use it. Your organization probably already has their own established interfaces and workflows for sharing files on the cloud and working on them. It is better to get separate apps / services that are good at one or two things because that will make your workflow more efficient. For example, Zoom for teleconferencing, Slack for chat and quick file-sharing, and Google Drive, Docs, Slides, etc. are great for sharing documents and collaborating on them remotely. When all of this functionality is combined in one app, it feels clunky; the UI is awkward. You could spend all day organizing the teams and chats with links and integrations.
Pros
- Unique Features
- Respectful
- Helps Innovate
- Continually Improving Product
Cons
- Less Performance Enhancing
- Less Efficient Service
- Less Effective Service
Please tell us why you think this review should be flagged.
Shri S.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
Effortless remote web meetings & webinars !.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Pricing and quality attributes in terms of features and ease of organizing live webinars and other remote web meetings and sessions.
What is your favorite aspect of this product?
Webinars through Microsoft Teams have huge impact on target audience as its wonderful collaboration tool and easy to use by stakeholders all the time.
What do you dislike most about this product?
Nothing to dislike about the product. Awesome collaboration tool ever
What recommendations would you give to someone considering this product?
Go for Microsoft Teams and remove all your woes pertaining to remote collaboration and accelerating work flow. Now, with Microsoft teams, it is easy to teach and train all kinds of individuals remotely and its has wider and deeper positive impact. School children are now pro in managing Microsoft teams and they are leading the technology collaboration like never before.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Michal W.
- Role: Industry Specific Role
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2022
Great business communicator!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams being a Microsoft product makes data integration between Teams and other Microsoft products easier.
What is your favorite aspect of this product?
The display is uniquely colored to suit with working in both a dark and a light environment, making communication in the office easy to see regardless of which environment I am in at the moment.
What do you dislike most about this product?
It is honestly very corporate businessy in functionality. There is little room for light communications in the form of emoticons. The emoticons that are in fact easily accessible are via a selection menu of reactions, but the use of the standard keyboard typed emoticons is not existent.
What recommendations would you give to someone considering this product?
As a communicator in the office it is definitely worth it. All the features that are necessary in an office environment are included, though it is a very businessy type of software, so be sure you like the no nonsense type of approach to your communications in the office. As far as ease of use goes, for a Microsoft user this should be rather intuitive.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Please tell us why you think this review should be flagged.
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