What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Calendars
Mobile App
File Sharing Collaboration
Employee Engagement
Task Management
Employee Directory
Document Management
Workflow & Approvals
Virtual Offices
Networked Enterprise
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Hong C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2023
an ideal application for teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
it has very good file compatibility, many formats and this essentially makes us choose it. In this sense, it really accompanies us a lot in our meetings with the sales department and the video presentations allows us to evaluate and organize together with them the transfer of any document remotely and up-to-date.
What is your favorite aspect of this product?
It has many good aspects, it is well organized and the files it shares are also easy to receive with the rest of the team, we like these features too much about the application.
What do you dislike most about this product?
I would like this to have a format to be able to pair it with team viewer, it really has few compatibilities with other tools and this is as a suggestion that they integrate it in the future.
What recommendations would you give to someone considering this product?
The tools are easy to use and everything is very well organized, a program with essential applications to give a good video conference and share files.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Nicolette H.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2023
Quicker Communication Before Skype for Business
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The functionality of being able to send Outlook Emails and Files has been so much help.
What is your favorite aspect of this product?
Easy communication between members of the office while working remotely.
What do you dislike most about this product?
It seems like there are bugs with the integrations with Smartsheet and a few other applications.
What recommendations would you give to someone considering this product?
The bigger business gets especially with more remote/hybrid employees you have, definitely consider this as a great source.
Pros
- Trustworthy
- Helps Innovate
- Efficient Service
- Respectful
Please tell us why you think this review should be flagged.
Baratam V.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Fantastic product with lots of features
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
We can build organizational level application and control share of data across
What is your favorite aspect of this product?
Integration of power virtual agent (bot)
What do you dislike most about this product?
Nothing as of now
What recommendations would you give to someone considering this product?
If you have an internal data that needs to be share across your team and manage data by other team members then you can go for it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
