What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Networked Enterprise
Virtual Offices
Workflow & Approvals
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
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Web and Video Conferencing - Enterprise
Score 8.8
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Business Instant Messaging - Enterprise
Score 8.8
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Microsoft Teams Reviews
Adam F.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2023
Exceptional Solution Empowering Productive Teams!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams enhances business productivity and collaboration. The vast range of integrations with both the Microsoft product ecosystem (e.g., Microsoft To-Do & Outlook) plus the additional external third-party platforms (such as PowerBi, Sociabble, and the FT to name just a few) mean users can work on a range of tasks from one place.
What is your favorite aspect of this product?
One of my favourites is the ability to "rollback" a shared document to a previous version. When working with large teams, individuals can accidentally change or delete something important. With Microsoft Teams, the owner of the document can easily refresh the impacted file to go back to the previous update(s). MS Teams has also got some great video conferencing features - from dynamic backgrounds to The Sim's-like avatars. While not business-critical, they allow camera-shy members of the team to have a virtual presence - rather than just a circle with their initials which feels more impersonal.
What do you dislike most about this product?
Broadly speaking, Microsoft Teams does everything it needs to do, well. There is the occasional issues with contact status availability not updating in real-time (e.g., showing as online when they are offline) but this isn't a consistent and regular problem nor does it have much of an impact on cross-personnel productivity.
What recommendations would you give to someone considering this product?
As with any solution, it's important to scope your businessness requirements. Microsoft Teams is not cheap and the more advanced features come at a premium. Is the platform worth it? Most definitely. But, not all organisations have the financial flexibility to accommodate.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Saves Time
Please tell us why you think this review should be flagged.
Ana V.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2023
Its easy to use
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy to collaborate with other partner and have the access to share and edit files in the moment
What is your favorite aspect of this product?
how easy and intuitive to use
What do you dislike most about this product?
the icons of the toolbar are not visual
What recommendations would you give to someone considering this product?
the best tool to share information at the moment
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Alee M.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Aug 2023
Nice and reliable online meeting software.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's unique in that it serves as a hub for several teams to communicate and collaborate in real time using features like texting, video conferencing, and file sharing.
What is your favorite aspect of this product?
Every day, I use Microsoft Teams for my company's internal chats, meetings, and file sharing. Our new client interface uses the same technology. Our team is better able to stay in touch thanks to this program. The use of chat, groups, and conversations is widespread. The features are excellent.
What do you dislike most about this product?
The user interface required some time to become familiar with. We had been utilizing Zoom, and up until I experienced Microsoft Teams, I had been under the impression that I enjoyed it.
What recommendations would you give to someone considering this product?
Microsoft Teams is a useful platform for online conferences. Communication inside our firm has been facilitated during this pandemic. As we continue to work from home, it has been useful for our conference calls and has boosted our productivity.
Pros
- Helps Innovate
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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