What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Networked Enterprise
Virtual Offices
Workflow & Approvals
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Everett M.
- Role: Finance
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Oct 2023
Great Communication Tool!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I feel like Microsoft teams is it's own beast, that is a wonderful product in the Microsoft group of platforms that we use. We use Teams and Excel as our two most frequented services from Microsoft in our company. It nails the usability in chat and video conferencing, in just the ways that we need from the service itself. I feel like other platforms (i.e. Slack) are not as smooth with the delivery and capabilities in the way that Teams does.
What is your favorite aspect of this product?
I love being able to open and integrate with ease, different files and communication methods all within the same Microsoft office app space. I personally feel like Microsoft makes it a "one-stop-shop" for communication, where other competing platforms do not provide the same integrating capabilities. Also, the amount of contractors in our industry who already have profiles and proficiency within the program itself, makes Microsoft teams a "no-brainer" in choosing this over other communication software.
What do you dislike most about this product?
The only downside to teams that I have seen in my daily use comes with the notifications. Sometimes the notifications are slow to pop-up or load, and sometimes notification seemingly don't appear.
What recommendations would you give to someone considering this product?
If yours is a company that uses the Microsoft office suite in your business practices, then Teams is a wonderful addition to your communications utility belt! It brings ease of integration in a way that emulates what Macintosh has done with Apple Hardware. Being able to access all of your files from the Microsoft Office Suite app, storing said files on the cloud, and then being able to access the same information from anywhere on handheld device or computer has been great for our company and our employees. It is smooth and evenly integrated, and acts as a home-base for our company's communication needs, from chat to conference call. 10/10!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Gaurav a.
- Role: Consultant
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Oct 2023
Easy to install comes with Microsoft default strea
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams have all the features such as calling, chatting, video sharing etc. it comes with the MS suite so it's easy to implement and get started
What is your favorite aspect of this product?
it comes with the MS suite so it's easy to implement and get started
What do you dislike most about this product?
Security is a main issue, I received two Junk calls from a local number when I picked it up. it says we are calling from Barclays Bank etc. Which I can make out is a fraud call I am not sure, how I can get a direct call on my teams via some random mobile number.
What recommendations would you give to someone considering this product?
Teams need to improve on the security features and integrate with other third-party products such as Jira
Pros
- Inspires Innovation
- Appreciates Incumbent Status
- Continually Improving Product
- Reliable
Cons
- Security Frustrates
- Inhibits Innovation
Please tell us why you think this review should be flagged.
Swapnil K.
- Role: Consultant
- Industry: Energy
- Involvement: End User of Application
Submitted Oct 2023
Best tool for Video Conference
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its look and screentime is quite interesting
What is your favorite aspect of this product?
The visualization and mode of invitation is simple and easy
What do you dislike most about this product?
Nothing to highlight
What recommendations would you give to someone considering this product?
It's more than just chat. You can use the chat window in Teams to have quick conversations with your colleagues.
Pros
- Effective Service
- Inspires Innovation
- Acts with Integrity
- Over Delivered
Please tell us why you think this review should be flagged.
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