What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Networked Enterprise
Virtual Offices
Workflow & Approvals
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
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Web and Video Conferencing - Enterprise
Score 8.8
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Business Instant Messaging - Enterprise
Score 8.8
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Microsoft Teams Reviews
Neelam V.
- Role: C-Level
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Mar 2024
Intuitive interface, but could use more advanced
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams distinguishes itself from other collaboration and communication platforms through several key differentiators: Deep Integration with Microsoft 365: Teams is seamlessly integrated with Microsoft 365 (formerly Office 365), providing direct access to widely used applications like Word, Excel, PowerPoint, and OneNote within the Teams interface. This integration enhances productivity by allowing users to collaborate on documents without leaving the Teams environment. Comprehensive Communication Features: Teams offers a robust set of communication tools, including chat, video meetings, and voice calls, all within a single applicat
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its deep integration with Microsoft 365. This feature streamlines workflows by allowing users to collaborate on documents, spreadsheets, and presentations in real-time without needing to switch between different apps. The convenience of having these tools readily accessible within one platform can significantly boost productivity and collaboration efficiency, making it easier for teams to stay connected and work together effectively, regardless of their physical location.
What do you dislike most about this product?
One aspect of Microsoft Teams that some users find challenging is its complexity and sometimes overwhelming interface. With its extensive functionality comes a steep learning curve for new users. Navigating through numerous features, settings, and integrations can be daunting, making it difficult for some to quickly find what they need or optimize their use of the platform for their specific workflows. This complexity can lead to underutilization of potentially valuable features or frustration among users who prefer a more streamlined, intuitive user experience.
What recommendations would you give to someone considering this product?
Start with Training: Given the complexity and the rich feature set of Microsoft Teams, investing time in training and tutorials at the outset can greatly enhance your understanding and utilization of the platform. Microsoft offers a variety of resources, from online guides to video tutorials. Plan Your Implementation: Before rolling out Teams across your organization, plan your implementation strategy. Consider how Teams fits into your existing workflows and how it can replace or integrate with current tools. Setting up Teams channels, deciding on naming conventions, and understanding privacy settings are crucial steps.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
mahmud a.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Efficient and User-Friendly
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams differentiates itself from other similar products by its deep integration with other Microsoft Office applications, seamless collaboration features, robust security and compliance capabilities, and the ability to customize and extend functionality through third-party integrations and apps.
What is your favorite aspect of this product?
My favorite aspect of this product is its versatility.
What do you dislike most about this product?
I dislike the limited color options available for this product.
What recommendations would you give to someone considering this product?
Research the product thoroughly to understand its features and benefits. Read reviews from other users to get a sense of their experiences. Compare prices from different retailers to ensure you're getting the best deal. Consider your own needs and preferences to determine if the product is the right fit for you.
Cons
- Wastes Time
- Less Fair
- Less Generous
Please tell us why you think this review should be flagged.
Rickey B.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Mar 2024
Software that helps your team communicate.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
As a network engineer, I've utilized Microsoft Teams on multiple occasions to improve communication and collaboration among my team and other departments inside the firm. Here is a full evaluation of how I use Microsoft Teams and how it differs from other Microsoft 365 integration programs: One of the most distinguishing features of Microsoft Teams is its tight interaction with other Microsoft 365 apps such as Outlook, SharePoint, and OneDrive. This enables more fluid cooperation and the development of efficient workflows throughout the Microsoft product suite. Microsoft Teams' functionality can be customized and extended by integrating third
What is your favorite aspect of this product?
I understand that the program aims to support teams and make their communication more fluid. The conversations are securely private and encrypted, allowing us to delete sensitive conversations that could be leaked outside the company. This is a key security detail for which We chose it and used it in the engineering team.
What do you dislike most about this product?
I dislike the limitations in file management. Although Microsoft Teams provides for file sharing and collaboration, I occasionally face file management constraints, particularly when working with older versions or arranging files in folders.
What recommendations would you give to someone considering this product?
I would recommend Microsoft Teams to other network engineers due to its integration with Microsoft 365, robust collaboration capabilities, and ease of use. It is a versatile platform that can adapt to a wide range of communication and collaboration needs in IT teams and organizations in general. Additionally, its customization and extensibility capabilities offer opportunities to improve team productivity and efficiency by integrating custom tools and applications.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
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