What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Calendars
File Sharing Collaboration
Mobile App
Enterprise Search
Employee Engagement
Task Management
Employee Directory
Content Management
Workflow & Approvals
Networked Enterprise
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Web and Video Conferencing - Enterprise
Score 8.8
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Business Instant Messaging - Enterprise
Score 8.8
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Microsoft Teams Reviews
Mary H.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Apr 2024
Great for work!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's really user friendly and has a lot of fun features
What is your favorite aspect of this product?
Being able to collaborate with my team on a multitude of products
What do you dislike most about this product?
The new vs old teams is confusing- sometimes it will pull up one or the other. Whenever we have someone external on the line, it also appears as if they cant upload documents. They can type in the chat though. It would also be nice if they could access the chat after the meeting ends, like internal folks
What recommendations would you give to someone considering this product?
It's great for business, I prefer it over skype and the like
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Piyush G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Comprehensive and Reliable
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft teams is more reliable and fast in comparison with other similar products like zoom or slack. I work in team of 120 developers, Using Microsoft teams it is very efficient to collaborate, maintain project related documents, maintaining calenders and much more.
What is your favorite aspect of this product?
My favorite aspect of Microsoft teams is Screen sharing over call feature.
What do you dislike most about this product?
I particularly don't dislike anything about microsoft teams. It has every features as per my needs
What recommendations would you give to someone considering this product?
Just go for it. There is no product that matches it's capabilities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Dhiren G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2024
Easy to use, but a bit pricey & needs improvement
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams integrates seamlessly with other Microsoft Office 365 tools, such as Word, Excel, Outlook & SharePoint, providing a unified platform for communication and collaboration. Teams offers a comprehensive range of features, including chat, video conferencing, file sharing, task management, and integration with third-party apps, making it a one-stop solution for team collaboration. Teams is suitable for organizations of all sizes.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its seamless integration with other Office 365 applications. It allows for smooth workflow transitions between chatting, collaborating on documents, scheduling meetings, and managing tasks without switching between multiple platforms.
What do you dislike most about this product?
While Teams offers a wide range of features, its interface can be overwhelming for new users, leading to a steep learning curve. Running Teams alongside other Office 365 applications can be resource-intensive, particularly on lower-end devices, leading to potential performance issues. Its search functionality needs lot of improvement.
What recommendations would you give to someone considering this product?
Anyone considering implementing Microsoft Teams, should plan training and onboarding sessions for users to familiarize them with its features and interface, helping them leverage its full potential. Customize Teams settings to suit the specific needs of your organization, be it channels, and tabs to streamline workflows and improve productivity. Stay up to date with the latest features and security patches by regularly updating Teams, ensuring optimal performance and security for your team collaboration needs.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Inspiring
Please tell us why you think this review should be flagged.
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