What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Fair

Feature Ratings

Average 80

Collaboration

86

Calendars

85

File Sharing Collaboration

84

Mobile App

84

Enterprise Search

82

Employee Engagement

82

Task Management

81

Employee Directory

81

Content Management

81

Workflow & Approvals

81

Networked Enterprise

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

78

Microsoft Teams Reviews

Adeetya U.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Best Seamless Instant Messaging Application

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

The features which makes it better than other are as follows- 1. Seamless Flow 2. Unified Platform 3. Security & Compliance 4. Extensive App Integration & Customisation 5. Calendar & Email Integration

What is your favorite aspect of this product?

The favorite thing about the product is that seamlessly integrates with Microsoft 365 as well outlook which makes the experience delightful

What do you dislike most about this product?

Nothing at the moment I dislike about the product

What recommendations would you give to someone considering this product?

This is the best application in the market, you can just for it, It caters to all your needs at one go. it is updated on regular basis. the features are unmatched with its competitors

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Dareck M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Effective Instant Messaging.

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

You can have instant text conversations between users, and using the "@" symbol to name specific people will get their attention. It can share screen for meetings and supports both one-on-one and group phone and video conversations. You can schedule and participate in online meetings through calendar integration. allows massive meetings with thousands of attendees.

What is your favorite aspect of this product?

Like Microsoft Teams integrates with Office 365 apps such as Word, Excel, PowerPoint, and OneNote, enabling real-time document co-authoring. Collaboration on particular projects is facilitated by the ability to manage communications between multiple teams and channels. OneDrive and SharePoint let you store files in the cloud, making it easy to share files and work as a team.

What do you dislike most about this product?

The excessive usage of RAM and CPU by Microsoft Teams may have an impact on Teams' performance, particularly on older or less competent devices.

What recommendations would you give to someone considering this product?

For task and project management, I suggest using Microsoft Teams along with Microsoft Planner and To-Do. It also makes it easy to create custom tabs within channels for convenient access to services, applications and documents.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Étienne D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Fantastic tool for teamwork and communication.

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams includes a quick chat feature that allows you to quickly share messages, replacing endless email correspondence. During a project, it is easy to set up a channel for team collaboration that allows us to consolidate all project discussions and data into a single workspace. Plus, Microsoft Teams makes note-taking incredibly easy by automatically generating meeting summary notes after each meeting.

What is your favorite aspect of this product?

Microsoft Teams provides us with a reliable workspace that makes team collaboration easier. It helps us attend our team meetings virtually instead of reserving a physical space. All our Microsoft Teams meetings are always very clear and have good sounds and visual presentations, plus message and call notifications are immediate.

What do you dislike most about this product?

Adding participants outside the organization can be challenging.

What recommendations would you give to someone considering this product?

Microsoft Teams is one of the best tools available for internal collaboration. You will be able to communicate easily and efficiently throughout the project with the help of its highly effective communication capabilities, including online meetings and quick chats. When everyone involved is a member of the same organization, it works better.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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