What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Virtual Offices
Networked Enterprise
Workflow & Approvals
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Web and Video Conferencing - Enterprise
Score 8.8
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Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Charles M.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted May 2025
Seamless Team Communication and Collaboration.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
MT has been a very helpful and reliable tool in our organization. My organization is global and we have lots of colleagues working all over the world, we needed a tool that would maintain collaboration and communication between team members and our clients and that tool has been MT which is surely a game-changer for us. It's a very user-friendly and easy-to-use platform for everyone. The video and audio quality while making video calls or in meetings is superior. When it comes to projects and task management this tool has been the best providing us with robust tools like planner that helps us to assign and track our tasks progress.
What is your favorite aspect of this product?
Seamless access to Outlook, Word, Excel, and PowerPoint. This tools helps to improve our collaboration and communication with remote and in-office colleagues. Provides security we need. Through enterprise-grade security with data encryption, MFA, and compliance tools. Improves productivity by keeping everything in one hub, chats, meetings, files and tasks.
What do you dislike most about this product?
Everything compliments itself and I really like the vast improvements done by the Microsoft Team.
What recommendations would you give to someone considering this product?
If you need a good and reliable tool to improve collaboration and communication MT is the best solution I would recommend.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Teams - a great software to connect
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Effective Service
- Fair
Please tell us why you think this review should be flagged.
Agustina C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Connecting People in a Hybrid World
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is distinguished by unique features that make it stand out among similar programs. First, its native integration with other Microsoft 365 applications allows for exceptional fluidity when working with Word, Excel and OneNote, which saves time and removes barriers. Second, the “Channel” feature allows the creation of organized spaces for different projects or topics, enhancing focus and targeted collaboration among team members
What is your favorite aspect of this product?
Its robust video conferencing functionality enables smooth interactions, offering features such as blurred backgrounds and real-time captioning, which add significant value to our virtual meetings. I like that it enables everything from meetings to project management, transforming the way we collaborate on a daily basis.I use Microsoft Teams in my organization to facilitate collaboration and communication between teams, especially in a work environment that has adopted a hybrid model
What do you dislike most about this product?
I noticed that notifications can become repetitive, which can be distracting rather than helpful.
What recommendations would you give to someone considering this product?
My experience with Microsoft Teams has been, overall, very positive. It has transformed the way we collaborate, facilitating more effective and faster communication. The tools it provides, from messaging to video conferencing, have become indispensable in our day-to-day operations
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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