What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Fair

Feature Ratings

Average 80

Collaboration

86

Calendars

85

File Sharing Collaboration

84

Mobile App

84

Enterprise Search

82

Employee Engagement

82

Task Management

81

Employee Directory

81

Content Management

81

Workflow & Approvals

81

Networked Enterprise

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

78

Microsoft Teams Reviews

Maloy K.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

A Comprehensive Collaboration Hub

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

What sets Microsoft Teams apart from other collaborative software is that it integrates perfectly into Microsoft 365, a single platform for all things - chat, meeting, file sharing, and project management. Deep integration with Office apps, strong collaboration features, and enterprise-grade security make it an extremely attractive choice for organizations that use Microsoft services.

What is your favorite aspect of this product?

Another feature that shines with Microsoft Teams is its integration with the Microsoft 365 suite of applications, enabling team collaboration on several documents, spreadsheets, and presentations in one setting. This will allow you to easily streamline workflow by maintaining most of the tools and information in one place, boosting productivity.

What do you dislike most about this product?

I would say the most difficult part with the aspect of Microsoft Teams is that the features are so complex and sometimes so overwhelming; it's really not easy to understand and effectively use them all, especially for a new user. Also, performance problems occur as in lagging or slowdown, depending on the size of the teams or the volume of activity.

What recommendations would you give to someone considering this product?

- Integration: Easily integrates with other Microsoft 365 apps - Communication: Includes chat, video, and voice calls - Collaboration: Great for file sharing and project management - Security: AIDs and builds on Microsoft's robust security - Customization: Works to support third-party apps and custom options - Cost: Generally part of Microsoft 365; see pricing - Scalability: Suitable for small teams as well as large teams.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Yatharth B.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Microsoft Team is solution for meeting

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams features offered give you the ability to excel in team collaboration, communication, management which is different from others.

What is your favorite aspect of this product?

i like that microsoft teams makes having web meeting and webinars so easy to occur and we can easily poll or survey in meeting for better results.

What do you dislike most about this product?

there is some limitations of using other microsoft programs like excel and PowerPoint as stand alone programs

What recommendations would you give to someone considering this product?

Microsoft Team is Great tool for effective communication within team , with so much affordable plan to buy for more advance features and secure meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sharon T.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Great team collaboration and project management.

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams is an effective solution for team collaboration, providing the tools needed for efficient communication and project management especially in remote and hybrid work environments. It's Integra with Microsoft 365 allows seamless access to tools like Word, Excel and SharePoint which enhance productivity and collaboration in my organization.

What is your favorite aspect of this product?

The interface is very user-friendly and easy to customize making it easier to navigate through video calls, chats, and file sharing. I like some more robust features like threaded conversations and channels that helps to keep discussion organized, while having the ability to schedule meetings directly within the app which is time saving and convincing.

What do you dislike most about this product?

One of the weaknesses of MS Teams is that navigating and managing files can sometimes feels less intuitive compared to dedicated file-sharing platforms.

What recommendations would you give to someone considering this product?

MT is a great tool for anyone looking for a reliable and easy-to-use team collaboration and communication platform with all required features.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

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