What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Performance Enhancing

Feature Ratings

Average 80

Instant Messaging

87

Calendars

84

File Sharing Collaboration

84

Mobile App

84

Employee Engagement

82

Task Management

82

Employee Directory

82

Document Management

82

Virtual Offices

81

Networked Enterprise

81

Workflow & Approvals

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

78

Microsoft Teams Reviews

Amos V.

  • Role: C-Level
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

A very good product. Too many linked Logins

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

A comprehensive list of features and supported thrid party integrations.

What is your favorite aspect of this product?

Teams communication within the company and external. Makes communication, screen sharing etc. easy.

What do you dislike most about this product?

Microsoft has many login portals for its line of products that use the same user name and password and look identical. It gets very complicated when trying to log into different portals and managing them.

What recommendations would you give to someone considering this product?

Go for it. It is a good product and it has a lot of features/other apps that come free with the basic subscription.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Less Generous
  • Under Delivered

Kirtiman C.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Pefrect product to meet the organizational ineeds

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Ease of use and functions

What is your favorite aspect of this product?

Task management and notes maker option while attending the meeting

What do you dislike most about this product?

Heavy application, requires very good internet bandwidth even with the MS Teams lighter version also

What recommendations would you give to someone considering this product?

Meets almost all the organizational connectivity and intranet needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vaibhav P.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Microsoft Teams: Versatile Yet Evolving.

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams excels with its seamless integration into the Microsoft ecosystem, providing a unified experience for Office users. Its diverse collaboration tools, including real-time editing and chat, enhance teamwork efficiency. With extensive third-party app integrations, Teams offers versatility beyond basic collaboration, making it a top choice for modern workplaces.

What is your favorite aspect of this product?

My favorite aspect of Microsoft Teams is its seamless integration with other Microsoft Office tools. It makes collaboration effortless, allowing users to transition smoothly between tasks like document editing, scheduling, and communication within the same interface. This integration streamlines workflows and enhances productivity by centralizing all essential functions in one platform.

What do you dislike most about this product?

While Microsoft Teams offers a comprehensive suite of features, one aspect that could be improved is its occasional performance issues, especially during peak usage times. Users may experience lag or occasional glitches, which can disrupt workflow and communication. However, Microsoft regularly updates the platform, addressing these issues and improving overall stability.

What recommendations would you give to someone considering this product?

For those considering Microsoft Teams, I recommend exploring its extensive feature set to ensure it meets your organization's specific needs. Take advantage of the free trial to familiarize yourself with the platform's capabilities and assess its suitability for your team's collaboration requirements. Additionally, invest time in training sessions or tutorials to maximize productivity and adoption among team members. Keep in mind the scalability of the platform to accommodate future growth and consider integrating Teams with other tools your organization relies on for a seamless workflow.

Pros

  • Trustworthy
  • Inspires Innovation
  • Includes Product Enhancements
  • Appreciates Incumbent Status

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