What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Presence IM
Centralized Management Portal
Continuous UCC
Analytics Reporting
Third-Party Integration
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Web and Video Conferencing - Enterprise
Score 8.8
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Business Instant Messaging - Enterprise
Score 8.8
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Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
ALEX M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Features disappoint
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It lets you schedule voice and video meetings with specific participants within a channel
What is your favorite aspect of this product?
It offers seamless integration of entire Microsoft office essentials like office, word, excel
What do you dislike most about this product?
Limited third party Integration
What recommendations would you give to someone considering this product?
Easy to use
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Satyanshu S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2024
Fantastic product!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Cross-Platform Compatibility, Linked In-Meeting Collaboration Tools, Scale and Flexibility, Threaded Conversations and Channels, Third-Party App Integrations, Customizable with Power Platform, Security and Compliance, Video Conferencing and Meetings, All-in-One Platform, Collaboration in Real-Time, Deep Integration with Microsoft 365. Overall, Teams’ close integration with Microsoft 365, along with its robust feature set that spans messaging, video calls, and file collaboration, makes it a leading choice for businesses looking for an all-in-one communication and collaboration tool.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its deep integration with Microsoft 365. This integration allows for seamless collaboration on documents, scheduling meetings, and managing tasks without switching between different apps. Being able to co-edit Word documents, analyze Excel sheets, or present PowerPoint slides directly within Teams meetings or channels is incredibly efficient. This unified ecosystem streamlines workflows and boosts productivity, making it easy for teams to collaborate in real time while leveraging the full power of Microsoft’s suite of tools.
What do you dislike most about this product?
I dislike most about Microsoft Teams is its overwhelming notification system. Notifications can quickly pile up, especially in larger teams or organizations where multiple channels, chats, and tasks are active. This makes it difficult to prioritize what's important without feeling distracted. Additionally, managing and filtering notifications within the app could be more intuitive. A more advanced, customizable notification system that allows users to better organize and mute irrelevant alerts would greatly improve the overall user experience.
What recommendations would you give to someone considering this product?
Leverage Microsoft 365 Integration, Organize Channels Effectively, Manage Notifications
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Paras R.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2024
The giant of corporate world
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its thorough integration with the Microsoft 365 suite makes communication and teamwork easy. Teams is a flexible platform for testing teams because of its strong file sharing, task management, and video conferencing features. Its efficiency and organization are further improved by the ability to designate specialised channels for projects or testing operations. Teams' robust feature set and seamless integration make it an appealing option for software testing teams, even though competing platforms can have comparable features.
What is your favorite aspect of this product?
Its smooth interoperability and strong interaction with other Microsoft products enable me to access and work together on documents, spreadsheets, and presentations right within the platform. Furthermore, Teams is a useful tool for organizing testing operations and interacting with team members due to its extensive file sharing, video conferencing, and task management features. Testers find it to be an appealing tool for collaboration due to its user-friendly design and intuitive layout.
What do you dislike most about this product?
One of my main pet peeves with Microsoft Teams as a tester is its scattered performance problems. Teams is generally dependable, although occasionally when sharing large or bulky files. These glitches in performance can be annoying and have an effect on output. Furthermore, I occasionally find the UI to be a little confusing and cluttered, especially when handling several channels and tasks at once.
What recommendations would you give to someone considering this product?
Because of Teams' strong collaboration and communication tools and its smooth integration with Microsoft 365 suite, I heartily recommend it. Even though it occasionally may experience performance problems, these are overweighed by its overall advantages. Teams is a good option if you are seeking for a feature-rich platform for testing teams. But, before choosing, take into account the particular requirements and preferences of your company.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Effective Service
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