What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Partha Protim P.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2026
An Indipensible Enterprise Collaboration Platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Biggest advantage is that it comes bundled with Microsoft 365 license which saves on additional costs. Another advantage is its easy integration with Microsoft apps like Power BI for custom workflows.
What is your favorite aspect of this product?
It works like sharepoint where multiple people/teams can work on excel sheets, word documents, ppts etc. People can work on them simultaneously inside a window.
What do you dislike most about this product?
Microsoft Teams is very resource heavy. Plus the tabs are not well organized with older chats disappearing. The search functionality got a recent update after which we have to click on the search result to go to the required conversation. There is also the occurence of two versions (work, old school) which gets very confusing sometimes.
What recommendations would you give to someone considering this product?
I would receommend Teams for Big enterprises where security and compliance are very important, They come with Teams out of the box. Every Collaboration tool has its own advantages. But Teams stands out because of its integration with Microsoft ecosystem.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
RaviShankar S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2026
Enterprise Colloboration Tool for Supplychain SaaS
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Greater colloboration tool with appropriate Security. user friendly. adopting Ai features easily through copilot
What is your favorite aspect of this product?
Instant messaging, voice calls , meeting, file sharing, screen sharing,
What do you dislike most about this product?
Cost of renewals, Need more network bandwidth to use for larger meetings
What recommendations would you give to someone considering this product?
If you are an Enterprise organization, close your eyes and select Microsoft teams as your colloboration tool to imprive employee productivity. easy for Instant messaging, voice calls , meeting, file sharing, screen sharing,
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Darshan Krishna N.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2026
Exploring the call and connect on Teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
According to my experience, Microsoft Teams stands out in having a simple interface with powerful features. Every user always looks for ease of use first and Teams has the best easy to understand and use interface. Adittionally, its acts as a all in one platform for all kinds of communication with your colleagues and team by providing audio, video, text connect, file sharing, screen sharing and screen control, channels, groups, etc.
What is your favorite aspect of this product?
- Having everything related to work communications in one place. I can chat with colleagues, join meetings, make calls, and share or access files without switching between different applications. It saves time, keeps conversations organized, and makes collaboration much more efficient, especially when working with different teams. - Integrations for daily work automation such as chat summaries, automatic messaging, etc.
What do you dislike most about this product?
Haven't come across anythis as such. The journey has been smooth.
What recommendations would you give to someone considering this product?
I would definitely recommend Microsoft Teams, especially for organizations that rely on collaboration and communication. One suggestion I'd have for new users is to spend some time exploring its integrations and automation capabilities, as they can significantly improve productivity. My only observation as a person who loves exploring integration and working on autoamtions is that it wasn't immediately obvious what integrations and apps Teams supports. Better visibility or a more guided way to discover these features would make it much easier for users who want to automate workflows and get the most out of the platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.