What is Microsoft Teams for Healthcare?
Microsoft Teams enables simple, secure collaboration and communication with chat, video, voice, and healthcare tools in a single hub that supports compliance with HIPAA, HITECH, and other regulations.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams for Healthcare?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Effective Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Patient/ Physician Scheduling
Voice and Video Collaboration
Mobile
Live Chat
Waiting Room
File Sharing Collaboration
Prescription Tools
Medical Records Integration
Data Security
Medical Billing
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Quality of Features
Ease of Implementation
Ease of Customization
Vendor Support
Microsoft Teams for Healthcare Reviews
Ayrton C.
- Role: Vendor Management
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Sep 2021
effectively bring together internal and external
Likeliness to Recommend
What differentiates Microsoft Teams for Healthcare from other similar products?
The audio and video quality of online meetings is generally great, allowing for clear communication, particularly in extremely important customer meetings where technological glitches are more than bothersome. Working on joint projects is made simple and efficient by collaborative work using apps like "Planner" or shared processing of internal team files. It saves time and costs by shortening communication chains. The distinction between private and public workspaces allows project groups to be easily recognized. People from the outside are being brought in. For a better perspective and traceability, keep activity logs.
What is your favorite aspect of this product?
A notable advantage is the opportunity to invite external parties, such as customers, to cooperate and engage directly in a collaborative workspace. If you don't already have Microsoft 365, it also solves the biggest problem: they can work on the same document at the same time. This saves a significant amount of time while also increasing efficiency and effectiveness. Microsoft Teams makes it much easier to communicate within teams and bigger groups. Since last year, when the home office became standard, the easy-to-use chat with additional services such as document sharing, Voice over IP, or video telephony has been popular.
What do you dislike most about this product?
Aside from the positive qualities, the program is quite sophisticated and requires some training time if you want to use all of its features. Unfortunately, there are usually issues with the microphone during voice/video chats, particularly when calling external computer users or large groups, which other platforms seem to handle better. Because Microsoft requires a solid Internet connection to connect successfully, a bad Internet connection can prevent you from using the team feature. Document handling could also be improved. For a team, you can filter or arrange published documents.
What recommendations would you give to someone considering this product?
As a user, you have various options for communicating, collaborating via dashboards, assigning tasks, keeping to-do lists, and adding custom functionalities. Above all, collaborating with Microsoft teams is simpler. Communication and organization are combined in a single program in larger businesses. It works with all mobile devices and OS systems. It's location-based and digitally accessible. For a novice user, it is a straightforward and quick tool to use. Because it eliminates the need for travel, virtual conferencing saves a lot of money. Documents can be edited in parallel. Extensions through other means (also from external providers).
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Marshall T.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted Jun 2021
Great product and easy to mute someone
Likeliness to Recommend
What differentiates Microsoft Teams for Healthcare from other similar products?
easy of use , very user friendly
What is your favorite aspect of this product?
easy teleconferencing
What do you dislike most about this product?
not much I didn't like, sometimes the system would log you off prior to you doing it
What recommendations would you give to someone considering this product?
takes a little time to get used to Microsoft teams
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing