Telemedicine Software

Telemedicine

What is Telemedicine Software?

Telemedicine software, referred also as Telehealth, allows health practitioners to provide real-time care to patients remotely through voice or video conferencing. Successful implementation of Telemedicine software will allow patients and doctors to connect seamlessly while still providing a standard of care that would be present in in-person appointments.

Common Features

  • Patient/ Physician Scheduling
  • Voice and Video Collaboration
  • File Sharing Collaboration
  • Data Security
  • Prescription Tools
  • Waiting Room
  • Live Chat
  • Medical Billing
  • Medical Records Integration
  • Mobile

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Top Telemedicine Software 2024

Composite Score
7.8 /10
CX Score
8.3 /10

Microsoft Teams enables simple, secure collaboration and communication with chat, video, voice, and healthcare tools in a single hub that supports compliance with HIPAA, HITECH, and other regulations.

Scorecard

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Effective Service
Doxy.me LLC

doxy.me

Composite Score
7.7 /10
CX Score
7.9 /10

Doxy.me is the simple, free, and secure telemedicine solution. Doxy.me is HIPAA complaint, works in-browser, and requires no additional downloads. With accessibility in mind, doxy.me extremely simple and easy to use for both clinicians and patients.

Scorecard

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Effective Service
Composite Score
7.6 /10
CX Score
7.4 /10

Mend is a healthcare communications platform. Mend can connect to patients anytime, anywhere, and with any device through messaging, video, or forms. Mend can send or collect any information from a patient or a third party related to a patient's case. Mend is the absolute easiest, fully integrated technology to engage your patients.

Scorecard

Pros

  • Client Friendly Policies
  • Client's Interest First
  • Security Protects
  • Transparent
Zoom Video Communications, Inc.

Zoom for Healthcare

Composite Score
7.3 /10
CX Score
7.3 /10

Zoom for healthcare helps clinicians and other healthcare personnel provide the highest quality and cost effective solution to meet the dynamic needs of healthcare organizations. A variety of applications including telehealth, collaborative healthcare, medical education, and population based care are affectively being utilized across the healthcare continuum to patients around the globe.

Scorecard

Pros

  • Fair
  • Respectful
  • Altruistic
  • Security Protects

Products below are ineligible for awards due to insufficient recent reviews

Composite Score
8.5 /10
CX Score
8.0 /10

Vonage connects medical experts with patients to deliver vital healthcare experiences in real-time, from anywhere and on any device. Whether it's through video, voice, SMS, chat or social media, Vonage's cloud-based communications are the remedy for delivering safe and efficient telehealth services.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Composite Score
8.4 /10
CX Score
8.4 /10

VSee is the telehealth system used by NASA Space Station, McKesson, GE, Optum, DaVita, Trinity, and 2000+. Dedicated to simplifying the logistics of delivering distance healthcare, telehealth is key to increasing access, lowering costs, improving patient outcomes, and reducing physician burnout.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Medici

Medici

Composite Score
8.3 /10
CX Score
8.6 /10

Medici is working to change how healthcare is delivered by recreating the doctor-patient relationship. With the secure messaging app, physicians and patients have the ability to connect via text, call, or video, from anywhere and on their schedule. This enables patients to chat with their doctor, vet, or therapist at any time, and clinicians to extend care and get paid without extra overhead or burdensome schedules.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Composite Score
8.2 /10
CX Score
7.7 /10

Schedule appointments, email appointment links to patients, and launch a telehealth session all in one step and all in one HIPAA-compliant telemedicine software. InSync Healthcare Solutions is a provider of integrated EHR and practice management software, revenue cycle management services and medical transcription to thousands of healthcare professionals throughout the United States.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
AMC Health

AMC Health

Composite Score
7.8 /10
CX Score
8.5 /10

AMC Health provides continuous visibility into individual patient’s health status by connecting patients to their clinical team on a real-time bases by expanding their care beyond the walls of hospitals, doctors’ offices and outpatient settings. This offers patients the “right care at the right time” to prevent or mitigate adverse events.

SimplePractice LLC

SimplePractice

Composite Score
7.3 /10
CX Score
7.6 /10

SimplePractice is a cloud-based, award-winning practice management solution that provides the tools for health and wellness professionals to run their practice more efficiently. Key features include secure messaging, custom paperless intake forms and progress notes, electronic claim filing, superbills, a beautiful client portal for clients to book appointments, access to the template library, free appointment reminders (SMS text, voicemail, or email), billing & invoicing, etc.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Generous