Microsoft Corporation

Microsoft Systems Center Operations Manager

7.8 /10

What is Microsoft Systems Center Operations Manager?

Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

Company Details

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Awards & Recognition

Microsoft Systems Center Operations Manager won the following awards in the Data Center Automation category

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1 Top Rated Capabilities

4 Top Rated Features

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Microsoft Systems Center Operations Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Systems Center Operations Manager.

82 Likeliness to Recommend

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Systems Center Operations Manager?

3% Negative

12% Neutral

85% Positive

Pros

Respectful
Fair
Reliable
Enables Productivity

Feature Ratings

Average 80

Task Monitoring

Audit Trail

Compliance Monitoring

Multi-Site Functionality

Application Provisioning

Server Configuration Monitoring

Backup

Patching Automation

Server Provisioning

Task Scheduling

Discovery

Vendor Capability Ratings

Average 79

Vendor Support

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Also Featured in...

Network Monitoring - Enterprise

Score 7.7

View Microsoft Systems Center Operations Manager in this category (opens in a new tab)

Data Center Infrastructure Management

Score 7.0

View Microsoft Systems Center Operations Manager in this category (opens in a new tab)

Microsoft Systems Center Operations Manager Reviews

Suraj L.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

best tool for monitoring and management

Likeliness to Recommend

10 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

its having customisable dashboards and reporting

What is your favorite aspect of this product?

best aspect is integration with other Microsoft products

What do you dislike most about this product?

licensing model is complex and difficult to navigate

What recommendations would you give to someone considering this product?

It has complex licensing, so make sure to carefully evaluate the licensing costs

Pros

Helps Innovate
Reliable
Performance Enhancing
Efficient Service

Nadeeka H.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2023

Easy to use, but a bit pricey

Likeliness to Recommend

7 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

The real-time monitoring capabilities of Microsoft Systems Center Operations Manager (SCOM) set it apart from other products of a similar nature and enable rapid monitoring of servers inside a network. SCOM is compatible with operating systems based on Windows, MacOS, and Unix, and it may be completely customized by using Management Packs. It makes use of agents to monitor the status, health, and performance of operating systems and hypervisors in addition to automatically updating Windows components. SCOM includes a wide range of capabilities as well, including enhanced HTML5 dashboarding and Linux monitoring.

What is your favorite aspect of this product?

(SCOM) is an effective instrument for managing IT operations. SCOM's real-time monitoring capabilities are one of its standout advantages since they let IT managers proactively monitor and find problems across a variety of systems and applications. With the flexibility to design unique management packs and workflows that are tailored to certain business needs, SCOM is also quite adaptable. SCOM is an adaptable management tool for intricate IT infrastructures because it is also compatible with a variety of operating systems.

What do you dislike most about this product?

The complicated nature of SCOM and the challenging learning curve needed to master it are some of its key drawbacks. It can take some time and effort to set up the system and configure it to monitor particular systems or apps, especially for individuals who are unfamiliar with the platform. SCOM can also be resource-intensive and may need extra hardware and software to function properly.

What recommendations would you give to someone considering this product?

Monitoring in real-time: SCOM offers to monitor in real-time the applications and services in your environment. This makes it possible for you to spot problems early on and fix them before they affect your users. Windows, Linux, and Unix are just a few of the operating systems that SCOM is compatible with. This makes it a fantastic option for businesses with diverse surroundings.SCOM is quite flexible, enabling you to design your own management packs and modify the monitoring rules and thresholds to suit your unique requirements.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Siddharth S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Efficient monitoring and management from Microsoft

Likeliness to Recommend

10 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

it offers better configuration management for windows system better than other tools

What is your favorite aspect of this product?

i like its cohesive design with a single platform approach

What do you dislike most about this product?

its licensing model is complex for large environment

What recommendations would you give to someone considering this product?

It would be the right fit for your organisation if you want to monitor and manage Microsoft technologies, including servers, applications, and network infrastructure.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Microsoft Systems Center Operations Manager

What is Microsoft Systems Center Operations Manager?

Company Details

Need Assistance?

Awards & Recognition

Microsoft Systems Center Operations Manager Ratings

82 Likeliness to Recommend

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love Microsoft Systems Center Operations Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Monitoring Scheduling maintenance and monitoring tasks.

Audit Trail Logging and tracking of all system changes at the transaction level.

Compliance Monitoring Ability to ensure that automated tasks and processes comply with regulations, standards, and/or policy.

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Application Provisioning Includes Deployment, Configuration, and Discovery of Packaged Software, Database & Middleware Platforms

Server Configuration Monitoring Monitor server configuration changes, and remediate drifting from configuration requirements.

Backup Automation of data backup process

Patching Automation The automated deployment and installation of server patches

Server Provisioning Provisioning of server compute and memory resources on an automated fashion, based on pre-defined parameters

Task Scheduling Scheduling maintenance tasks.

Discovery Automated discovery and identification of devices and associated applications on the network.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Network Monitoring - Enterprise

Data Center Infrastructure Management

Microsoft Systems Center Operations Manager Reviews

Suraj L.

best tool for monitoring and management

Likeliness to Recommend

Pros

Nadeeka H.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Siddharth S.

Efficient monitoring and management from Microsoft

Likeliness to Recommend

Pros

1
Since last award

Feature Ratings

Task Monitoring

Audit Trail

Compliance Monitoring

Multi-Site Functionality

Application Provisioning

Server Configuration Monitoring

Backup

Patching Automation

Server Provisioning

Task Scheduling

Discovery

Vendor Capability Ratings

Vendor Support

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization