Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

8.8 /10
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the eForms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Respectful
  • Reliable
  • Efficient Service
  • Fair

Feature Ratings

Average 83

Security

87

Mobility

86

Electronic Signatures

83

Field Configuration and Customization

83

Drag and Drop Design

83

Data Analysis and Survey Function

82

Workflow Automation

82

Version Management

82

APIs and Integration

80

State Transformation

79

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Usability and Intuitiveness

87

Business Value Created

85

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

82

Breadth of Features

81

Ease of IT Administration

81

Vendor Support

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Microsoft Forms Reviews

Jainik K.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Could be better

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Ability to send it to MS office users in organization

What is your favorite aspect of this product?

restrictions and security

What do you dislike most about this product?

user interface, templates

What recommendations would you give to someone considering this product?

go ahead if it is in your budget

Pros

  • Enables Productivity
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Amr A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Multi-purpose Form Creation Application.

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms is easy to use and meets various user needs/cases. It is responsive, has many question types with branching capabilities, includes built-in analytics features, and allows users to embed multimedia.

What is your favorite aspect of this product?

Microsoft Forms integrates seamlessly with Office 356 and Power Apps.

What do you dislike most about this product?

It would be great if Microsoft Embed a detailed step-by-step tutorial to help beginner users leverage the form's benefits, especially for users in the education sector.

What recommendations would you give to someone considering this product?

It would be great to follow the official tutorials and best practices related directly to your industry, then try it yourself.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service

Daniel G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy way to create forms

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Unlike other tools, it is unique in that it allows you to share forms with your organization's groups and team members. In addition, it is a great solution to support sustainable work. Data can be easily retrieved and data analysis and trending is possible.

What is your favorite aspect of this product?

What I like the most about this tool is that MS Forms has a fairly lightweight design, is easy for end users to use, and can also be integrated via Power Automate and other tools. From what we can tell, this product is very comfortable.

What do you dislike most about this product?

In my personal opinion, I can say that since I have been using this tool, I have not found any flaws, as it is very easy to create survey forms and collect data very quickly.

What recommendations would you give to someone considering this product?

We recommend this tool as it has multiple options for analyzing the collected data. This is a great tool for small organizations and startups to get an overview of customer feedback.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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