Microsoft Corporation

Microsoft Forms

8.7 /10

90 Reviews Write a Review

Claim Software

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details

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Awards & Recognition

Microsoft Forms won the following awards in the Survey Software category

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2024 Emotional Footprint Champion

Latest Award, 2024

1 Top Rated Capabilities

1 Top Rated Features

2022

Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

2% Negative

4% Neutral

94% Positive

Pros

Trustworthy
Fair
Reliable
Enables Productivity

Feature Ratings

Average 81

Templates & Question Library

Mobile Support

Role and User Management

Branching and Logic

Questionnaire Design/Survey Builder

Collaboration

Customizable Branding

Multi-Channel Distribution

Data Analysis and Visualization

APIs and Integration

Multi-Media Support

Vendor Capability Ratings

Average 82

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of Customization

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

eForms

Score 8.8

View Microsoft Forms in this category (opens in a new tab)

Microsoft Forms Reviews

Joseph T.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

Excellent product

Likeliness to Recommend

3 /10

What differentiates Microsoft Forms from other similar products?

Customer service and flexibility of the product

What is your favorite aspect of this product?

Flexibility of the product

What do you dislike most about this product?

Nothing that matters

What recommendations would you give to someone considering this product?

Use all the features regularly to enjoy all of the flexibility.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Apr 2021

Create functional survey easy

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Unique Features
Efficient Service
Caring

Role: Sales Marketing
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2021

Great product

Likeliness to Recommend

6 /10

Pros

Helps Innovate
Trustworthy
Unique Features
Efficient Service

Microsoft Forms

What is Microsoft Forms?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

Microsoft Forms Ratings

87 Likeliness to Recommend

1 Since last award

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Microsoft Forms?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Role and User Management Enable different levels of access and permissions based on role.

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Collaboration Invite people to review or edit the survey before sending them out.

Customizable Branding Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

Multi-Media Support Product allows for the inclusion of images, videos, audio within the survey.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

eForms

Microsoft Forms Reviews

Joseph T.

Excellent product

Likeliness to Recommend

Pros

Create functional survey easy

Likeliness to Recommend

Pros

Great product

Likeliness to Recommend

Pros

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SurveySparrow

1
Since last award

Feature Ratings

Templates & Question Library

Mobile Support

Role and User Management

Branching and Logic

Questionnaire Design/Survey Builder

Collaboration

Customizable Branding

Multi-Channel Distribution

Data Analysis and Visualization

APIs and Integration

Multi-Media Support

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of Customization

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support