Microsoft Corporation

Microsoft Forms

8.6 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

86 Likeliness to Recommend

2
Since last award

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

2% Negative

4% Neutral

94% Positive

Pros

Trustworthy
Fair
Reliable
Enables Productivity

Feature Ratings

Average 81

Templates & Question Library

Mobile Support

Role and User Management

Branching and Logic

Questionnaire Design/Survey Builder

Collaboration

Multi-Channel Distribution

Customizable Branding

APIs and Integration

Data Analysis and Visualization

Multi-Media Support

Vendor Capability Ratings

Average 81

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of Customization

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

eForms

Score 8.8

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Microsoft Forms Reviews

Natasha M.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Forms helps capture the right data.

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms provides a vast array of templates and themes that can be used directly for surveys or can be customized to fit into the immediate survey needs of the user. This empowers my team to make our surveys as visually appealing as possible to our audience without requiring advanced technical know-how on the part of my team.

What is your favorite aspect of this product?

Microsoft Form's integration with Microsoft Excel. This is an area where Microsoft Form has greatly excelled and this makes the post survey process of analyzing survey data a lot easier, since Excel is my preferred spreadsheet tool for analyzing data.

What do you dislike most about this product?

Microsoft Forms collaboration features are simply weak, especially when placed side by side with what is obtainable on some other survey creation software that I have used. Therefore, it is not a seamless process when multiple persons attempt to simultaneously build surveys using Microsoft Forms. The absence of a basic collaboration feature, such as the ability to add comments to surveys during the process of creation just goes to show how weak Microsoft Form is in the aspect of collaboration.

What recommendations would you give to someone considering this product?

Microsoft is best fitted for departments tilting towards a Microsoft software ecosystem.

Pros

Reliable
Performance Enhancing
Enables Productivity
Security Protects

Miren M.

Role: Human Resources
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Included in the Office 365 pack makes it reliable

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Microsoft forms is included in the office 365 pack, which makes it reliable and easy to use. There is no need to log in with a different password (you use your microsoft account) and it is easy to share forms/surveys internally in a secure and fast way.

What is your favorite aspect of this product?

I like that it is very easy to add collaborators so that others can view results and edit the form, a very useful feature for internal comms and one that is not always included in other similar softwares.

What do you dislike most about this product?

The data visualization of results is not my favorite, I think other softwares generate better insights and graphics that are easier to understand.

What recommendations would you give to someone considering this product?

To make the most out of its features and possibilities are included in the Office 365 pack.

Pros

Reliable
Performance Enhancing
Enables Productivity
Security Protects

Arun k.

Role: Operations
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Superb facility for data extraction

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Having the Microsoft forms allow me to use the easy integration with other Microsoft's products like Power Point ,excel etc.

What is your favorite aspect of this product?

It has multiple templates which are really exciting. I love these options. It also has various forms which I can pick as per my preferences.

What do you dislike most about this product?

I haven't found anything to dislike about this application so far. However they can improve speed of data extraction .

What recommendations would you give to someone considering this product?

It has multiple options to choose from for a specific type of survey or application form. I would suggest to try it and user will love it for sure.

Pros

Saves Time
Fair
Friendly Negotiation
Continually Improving Product

Microsoft Forms

What is Microsoft Forms?

Company Details

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Awards & Recognition

Microsoft Forms Ratings

86 Likeliness to Recommend

2 Since last award

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Microsoft Forms?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Role and User Management Enable different levels of access and permissions based on role.

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Collaboration Invite people to review or edit the survey before sending them out.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Customizable Branding Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

Multi-Media Support Product allows for the inclusion of images, videos, audio within the survey.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

eForms

Microsoft Forms Reviews

Natasha M.

Forms helps capture the right data.

Likeliness to Recommend

Pros

Miren M.

Included in the Office 365 pack makes it reliable

Likeliness to Recommend

Pros

Arun k.

Superb facility for data extraction

Likeliness to Recommend

Pros

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Feature Ratings

Templates & Question Library

Mobile Support

Role and User Management

Branching and Logic

Questionnaire Design/Survey Builder

Collaboration

Multi-Channel Distribution

Customizable Branding

APIs and Integration

Data Analysis and Visualization

Multi-Media Support

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of Customization

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support