What is Microsoft Dynamics 365 Sales (CRM) Professional?
Dynamics 365 Sales, Professional, helps you close more deals by knowing your customers better and having sales information readily available to make informed decisions faster.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales (CRM) Professional?
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Customer Service Management
Lead Management
Sales Management
Analytics and Reporting
Activity and Workflow Management
Collaboration
Marketing Management
Account and Contact Management
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Microsoft Dynamics 365 Sales (CRM) Professional Reviews
ihsan u.
- Role: Finance
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jun 2022
Fantastic product
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales (CRM) Professional from other similar products?
Its developed microsoft.MS keep things simple for users
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Nothing untill
What recommendations would you give to someone considering this product?
Implemention time is very crucial
Pros
- Reliable
- Caring
- Generous Negotitation
- Continually Improving Product
Dennis N.
- Role: Consultant
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2022
Great handling! Many features!
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales (CRM) Professional from other similar products?
The connection with other MS software is the main feature!
What is your favorite aspect of this product?
Great handling! Even for NONE IT users.
What do you dislike most about this product?
Nothing i could mention.
What recommendations would you give to someone considering this product?
The perfect integration with other apps.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Richard G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
The Best CRM available
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales (CRM) Professional from other similar products?
Compatible with your Microsoft eco system
What is your favorite aspect of this product?
Ease of lead management and marketing automation capabilities
What do you dislike most about this product?
Occasional slowdown wehn Microsoft update the system
What recommendations would you give to someone considering this product?
If you need a CRM for leads or customers, then this is the best on the market
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Reliable