What is Maximizer CRM?
How well do you know your customers? Imagine having a single place to track and share everything you know about each one; from their history and interests, to all your communications, documents and more. MaximizerCRM gives you the tools to drive satisfaction, loyalty and customer champions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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74 Likeliness to Recommend
90 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+69 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Maximizer CRM?
Pros
- Acts with Integrity
- Respectful
- Transparent
- Fair
Cons
- Under Delivered
- Slower Product Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Management
Activity and Workflow Management
Collaboration
Customer Service Management
Account and Contact Management
Analytics and Reporting
Lead Management
Marketing Management
Mobile
Quote Contract and Proposal
Telephony and Call Center Management
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Maximizer CRM Reviews
Jamie J.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Poor analytics and automation abilities but cheap
Likeliness to Recommend
What differentiates Maximizer CRM from other similar products?
The price is low enough to make it worth it, and it was supplied through a third party called Advoco who are very experienced with it and offer much better automation and customisation at an additional cost.
What is your favorite aspect of this product?
I don't have a favourite aspect
What do you dislike most about this product?
The lack of native automation and analytics and the lack of simplicity in customising the front end
What recommendations would you give to someone considering this product?
If price is your main concern and this comes up top when looking for a new one, go for it. If you want a much better system though you should be prepared to spend more money on a more comprehensive software.
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Slower Product Innovation
- Inhibits Innovation
- Charges for Enhancements
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2023
Good and solid
Likeliness to Recommend
Pros
- Acts with Integrity
- Client's Interest First
- Over Delivered
- Friendly Negotiation
Please tell us why you think this review should be flagged.
Sree Harsha J.
- Role: Sales Marketing
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2023
Great UI and SaaS product. That
Likeliness to Recommend
What differentiates Maximizer CRM from other similar products?
UX and cost
What is your favorite aspect of this product?
Integrations with other apps
What do you dislike most about this product?
Nothing in particular
What recommendations would you give to someone considering this product?
Nothing in particular
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Efficient Service
- Less Effective Service
- Less Caring
Please tell us why you think this review should be flagged.
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