What is ManyChat?
Automate & combine Facebook Messenger, SMS, and E-mail to grow your business. Build campaigns intuitively with our visual editor.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ManyChat?
Pros
- Performance Enhancing
- Caring
- Reliable
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Leads Generation
Learning and Adaptability
Scheduled Availability
Knowledgebase
Integration With CRM
Multi-channel
Translation
Workflow Processing
Personalized Service
Voice or Text Input
Application Programming Interface
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Customization
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
ManyChat Reviews
Ritwik J.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2021
Manychat review by Chatbot Developer
Likeliness to Recommend
What differentiates ManyChat from other similar products?
It's easy to use and a full-proof platform with almost no bugs at all. Also, the community support is very good.
What is your favorite aspect of this product?
My favorite aspect is the no-code flow builder of Manychat.
What do you dislike most about this product?
The lacking deployment channels.
What recommendations would you give to someone considering this product?
If you are looking for a chatbot platform for only Facebook Messenger, Manychat can be a good fit.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Brenda G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2021
Fantastic product!
Likeliness to Recommend
What differentiates ManyChat from other similar products?
Many options, great for any business
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Price. Can be expensive.
What recommendations would you give to someone considering this product?
Learn how to use it.
Pros
- Continually Improving Product
- Unique Features
- Performance Enhancing
- Trustworthy
Camilo H.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Aug 2021
Great Customer Communication Software
Likeliness to Recommend
What differentiates ManyChat from other similar products?
Is the only Chatbot platform i ever used and really like it! It´s integration are goods
What is your favorite aspect of this product?
How it helps to create a fluid conversation with any possible lead that land on my website or talk in Social Media
What do you dislike most about this product?
Having a great bread of features it´s really difficult to know all of them intuitive when you start the software
What recommendations would you give to someone considering this product?
To learn how to do a good workflow communication, because this software can be very useful if you know how to really set up a chat bot
Pros
- Enables Productivity
- Unique Features
- Includes Product Enhancements
- Helps Innovate