ManyChat
8.4 / 10

What is ManyChat?

Automate & combine Facebook Messenger, SMS, and E-mail to grow your business. Build campaigns intuitively with our visual editor.

Company Details


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Awards & Recognition

ManyChat won the following awards in the Chatbots category

ManyChat Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ManyChat.

89 Likeliness to Recommend

92 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ManyChat?

0% Negative
10% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Caring
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Leads Generation

89

Learning and Adaptability

86

Scheduled Availability

85

Multi-channel

84

Translation

83

Knowledgebase

83

Integration With CRM

83

Workflow Processing

82

Personalized Service

81

Voice or Text Input

79

Application Programming Interface

76

Vendor Capability Ratings

Average 83

Availability and Quality of Training

96

Ease of IT Administration

92

Breadth of Features

90

Usability and Intuitiveness

89

Product Strategy and Rate of Improvement

86

Ease of Data Integration

85

Ease of Implementation

84

Quality of Features

83

Vendor Support

82

Ease of Customization

80

Business Value Created

67

ManyChat Reviews

Ivan D.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Best fro FB

Likeliness to Recommend

9 / 10

What differentiates ManyChat from other similar products?

FB integration

What is your favorite aspect of this product?

Chat bot design flow

What do you dislike most about this product?

when I am working with multiple account it is not so comfortable to switch

What recommendations would you give to someone considering this product?

It could help you to safe customers when you are offline

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tomás E.

  • Role: C-Level
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

The best chat marketing softwares

Likeliness to Recommend

10 / 10

What differentiates ManyChat from other similar products?

Simply the are the best

What is your favorite aspect of this product?

The care of the team

What do you dislike most about this product?

Some integrations

What recommendations would you give to someone considering this product?

Go for it 200%

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anatotura M.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

An Effective Chatbot and Marketing Software

Likeliness to Recommend

9 / 10

What differentiates ManyChat from other similar products?

It comes with marketing automation and SMS marketing features besides being a leading tool as a chatbot

What is your favorite aspect of this product?

Using ManyChat is easy although it is powerful and comes with lots of features It is affordable and much more accurate when it comes to marketing

What do you dislike most about this product?

ManyChat is a great tool and no hates

What recommendations would you give to someone considering this product?

I recommend ManyChat as it is the best in marketing and offers some great and powerful features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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