What is M-Files ECM?
M-Files helps enterprises find, share, and secure documents and information. Even in highly regulated industries.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
90 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love M-Files ECM?
Pros
- Respectful
- Effective Service
- Trustworthy
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Access Permissions Management
Collaboration
ECM Document Management
File Approvals Esignatures
Mobile
File Conversion
Ediscovery Audit Trail
Search
Workflow Process Automation
Metadata Management
Capture Channels
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
M-Files ECM Reviews
Manar A.
- Role: Sales Marketing
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Sep 2021
It is Practical, Easy to use and affordable.
Likeliness to Recommend
What differentiates M-Files ECM from other similar products?
Practical. Not Complicated Easy to use. Pricing structure is affordable No hidden cost/fees.
What is your favorite aspect of this product?
Licensing part.
What do you dislike most about this product?
The marketing strategy it follows.
What recommendations would you give to someone considering this product?
I recommend this product for SMB.
Pros
- Transparent
- Includes Product Enhancements
- Trustworthy
- Respectful
Cons
- Slower Product Innovation
- Vendor's Interest First
- Less Efficient Service
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Sep 2021
Broad solution for digital transformation
Likeliness to Recommend
Pros
- Performance Enhancing
- Effective Service
- Respectful
- Altruistic
Cons
- Inhibits Innovation
- Wastes Time
- Less Transparent
Jesse L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
User-friendly ECM platform.
Likeliness to Recommend
What differentiates M-Files ECM from other similar products?
M-Files ECM has enabled us to manage our entire document lifecycle and made us more productive , efficient, and more compliant. We are able to access any type of content in any format from any system or device across our organization. It is a user-friendly system that is designed to work for every end-user to use. Better Functionality, as well as Greater Usability.
What is your favorite aspect of this product?
My favourite aspect of M-files is its set of features and great overall usability. Also, there is an interface that is very user-friendly and the improved search functionality is powerful with so many search options avaialble. We have a great search experience that our users find it easy and quick to find content than our prior solutions. So it has greatly saved us time. Not only that we can also keep our content secure in a centralized place.
What do you dislike most about this product?
The configuration is a bit complex.
What recommendations would you give to someone considering this product?
M-files has automated all our workflow processes and eliminated manual tasks. I wouldn't hesitate to recommend it for organizations to try out.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity