What is Linkfluence?
Linkfluence helps you understand your customers better. We combine AI with market research expertise to turn social data into impactful consumer insights.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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78 Likeliness to Recommend
87 Plan to Renew
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Linkfluence?
Pros
- Client Friendly Policies
- Altruistic
- Efficient Service
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Campaign Execution
Social Asset Management
Social Response Management
Social Moderation and Workflow Management
Social Post Archival
Social Media Channel Integration Outbound
Sentiment Analysis
Dashboards and Visualization
Trend Analysis
Social Media Channel Integration Inbound
Contextual Analysis
Vendor Capability Ratings
Ease of Customization
Availability and Quality of Training
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Quality of Features
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Linkfluence Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Managing social media with Linkfluence .
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Sakshi S.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
Social media experience at a very top scale
Likeliness to Recommend
What differentiates Linkfluence from other similar products?
Combination of AI with market research expertise
What is your favorite aspect of this product?
Real time data,good customer insights experience
What do you dislike most about this product?
Nothing,it's very nice product to promote the brand and have great customer experience
What recommendations would you give to someone considering this product?
Always recommend to enhance their brand
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kaitlin B.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Nov 2022
"Excellent program for monitoring social media."
Likeliness to Recommend
What differentiates Linkfluence from other similar products?
This tool stands out from the competition because it is a robust piece of software with top-notch features that allow users to keep tabs on social media platforms online.
What is your favorite aspect of this product?
The abundance of options provided by the tools in terms of impressions, clicks, shares, etc., and the ability to use cluster functions to identify pertinent cross-topics. I found it quite helpful that we were able to compare the global reach of various social media channels to that of more conventional web platforms and other websites in a variety of countries.
What do you dislike most about this product?
Comparison of platform-provided metrics with those used by social media users. Since we were unable to ascertain the methodology used to compile these statistics, we focused instead on determining which topics generated the most interest. We believe there is room for enhancement in the social media performance of the community, particularly with regard to the reporting of whether or not comments are positive or negative.
What recommendations would you give to someone considering this product?
I really recommend that you check out this software because Strategically blocking access to key metrics and information in addition to blocking access for operational and daily tasks. That's why it's such a flexible tool that everyone from community managers to brand executives may benefit from it. Key learnings that are both easily digestible and convincing in argument can be extracted with little effort.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Efficient Service