What is Laserfiche ECM?
Seamlessly connect imaging with document and business process management to control all enterprise content. Laserfiche enterprise document management software enables you to do it all, with leading-edge business process management tools and electronic records management solutions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Laserfiche ECM?
Pros
- Reliable
- Performance Enhancing
- Fair
- Transparent
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
ECM Document Management
Workflow Process Automation
Metadata Management
Search
Capture Channels
File Approvals Esignatures
Ediscovery Audit Trail
Mobile
Collaboration
Access Permissions Management
File Conversion
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Laserfiche ECM Reviews
Sonia M.
- Role: C-Level
- Industry: Banking
- Involvement: End User of Application
Submitted Sep 2022
Great product for automating approval of requests!
Likeliness to Recommend
What differentiates Laserfiche ECM from other similar products?
I have used other products other than Laserfiche and love how I am able to transfer PDF documents for storage. I also get approval status of some requests using Laserfiche. I was able to automate a manual task to electronic using Laserfiche.
What is your favorite aspect of this product?
The ability to get electronic approval of some requests.
What do you dislike most about this product?
Don't have any dislikes thus far.
What recommendations would you give to someone considering this product?
I would highly recommend if you need approval of a certain request because Laserfiche will send the requests to those who need to approve via a workflow process.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Britta M.
- Role: Public Sector
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Sep 2022
Great product for filling business need gaps!
Likeliness to Recommend
What differentiates Laserfiche ECM from other similar products?
Laserfiche has a broad catalog of services and a great support team that is knowledgeable about their product.
What is your favorite aspect of this product?
The opportunity to develop customer specific forms and backend processes/workflow to match.
What do you dislike most about this product?
Searching through historic files can sometimes be more tedious than necessary.
What recommendations would you give to someone considering this product?
If it looks like it will meet your business need, it probably will. Just make sure you have someone who can devote time to working with it.
Pros
- Security Protects
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Role: Student Academic
- Industry: Education
- Involvement: Vendor Selection and Purchasing
Submitted Sep 2022
Optimizes procurement!
Likeliness to Recommend
Pros
- Performance Enhancing
- Reliable
- Enables Productivity
- Saves Time