What is Laserfiche ECM?
Seamlessly connect imaging with document and business process management to control all enterprise content. Laserfiche enterprise document management software enables you to do it all, with leading-edge business process management tools and electronic records management solutions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Laserfiche ECM?
Pros
- Reliable
- Performance Enhancing
- Fair
- Transparent
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
ECM Document Management
Workflow Process Automation
Metadata Management
Search
Capture Channels
File Approvals Esignatures
Ediscovery Audit Trail
Mobile
Collaboration
Access Permissions Management
File Conversion
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Laserfiche ECM Reviews
Gloria S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Mar 2024
As a non-IT person, love the control!
Likeliness to Recommend
What differentiates Laserfiche ECM from other similar products?
Small IT footprint. Easy to use. Business gets control instead of IT.
What is your favorite aspect of this product?
Building business processes using Laserfiche Forms and Workflow.
What do you dislike most about this product?
There are bugs here and there that could be fixed. Most of the time, there is a workaround
What recommendations would you give to someone considering this product?
You don't have to automate everything. Do a thorough analysis before moving forward with a project.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Gerardo M.
- Role: Information Technology
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Mar 2024
Amazing vendor, product and overall partner.
Likeliness to Recommend
What differentiates Laserfiche ECM from other similar products?
Its customer centric approach, ease of use and ease of implementation has made this product critical to our day to day business operations.
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Not the same features for on-premises as for cloud.
What recommendations would you give to someone considering this product?
do your homework and check with all the available usergroups in the same industry, about the how best deploy the many features and options available.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Pricey, but highly valued.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity