COMBASE USA Inc

KORONA POS

7.4 /10

What is KORONA POS?

Advanced, cloud-based retail POS system that comes with integrated payments, inventory management, and real-time reporting. KORONA is designed for small business who expect the best retail point of sale solution.

Company Details

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KORONA POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KORONA POS.

78 Likeliness to Recommend

1
Since last award

81 Plan to Renew

68 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+68 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KORONA POS?

15% Negative

5% Neutral

80% Positive

Pros

Transparent
Respectful
Fair
Trustworthy

Feature Ratings

Average 76

Sales Transactions

Analytics and Reporting

PCI and EMV Compatible

Pricing Promotions

Customer Account Management

Employee Management

Cash Register Point of Purchase Devices

Online Integrations Web Store

Inventory Control

Loyalty Program

Employee Mobile

Vendor Capability Ratings

Average 71

Vendor Support

Ease of IT Administration

Ease of Implementation

Breadth of Features

Quality of Features

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

KORONA POS Reviews

Richard P.

Role: C-Level
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Fantastic support and customization

Likeliness to Recommend

9 /10

What differentiates KORONA POS from other similar products?

Support response

What is your favorite aspect of this product?

Immediate resolution of problems

What do you dislike most about this product?

Learning curve

What recommendations would you give to someone considering this product?

Take advantage of the excellent support

Pros

Saves Time
Respectful
Helps Innovate
Performance Enhancing

Sean B.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Added to the professional feel of the business

Likeliness to Recommend

8 /10

What differentiates KORONA POS from other similar products?

I felt that more than anything and more importantly it was made more with the clients in mind

What is your favorite aspect of this product?

The fact that it not only made us look more professional, but was essential in keeping our customers at the forefront of the whole process

What do you dislike most about this product?

I felt it could have been better as far as ease of use but that is only if I HAD to pick anything negative to say.

What recommendations would you give to someone considering this product?

I would say that they should take their time with it and learn all aspects of it

Pros

Trustworthy
Helps Innovate
Continually Improving Product
Reliable

Matthew B.

Role: Industry Specific Role
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Incredibly simple to use, and great support team!

Likeliness to Recommend

10 /10

What differentiates KORONA POS from other similar products?

Great customer service and support teams.

What is your favorite aspect of this product?

My favorite aspect is all the customizations you can make to fit your business.

What do you dislike most about this product?

I've yet to find anything that I dislike.

What recommendations would you give to someone considering this product?

I highly recommend, so many features!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

KORONA POS

What is KORONA POS?

Company Details

Need Assistance?

Awards & Recognition

KORONA POS Ratings

78 Likeliness to Recommend

1 Since last award

81 Plan to Renew

68 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+68 Net Emotional Footprint

How much do users love KORONA POS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

PCI and EMV Compatible Includes system monitoring, remote access control, security alarms, and sensors.

Pricing Promotions Includes a price, label, an intrinsic value, markdowns, promotional scheduling, bundling, discounting and activation rules engine, customer specific pricing.

Customer Account Management Enables customers to charge purchases to an internally regulated in-store charge/credit account, gift cards/certificates.

Employee Management Includes employee commission levels, split commission, employee productivity performance, discount limits, workforce rostering & scheduling.

Cash Register Point of Purchase Devices Includes cash drawer, POS terminal, customer display, bar code scanner, card reader, receipt printer that can operate with or without network connectivity.

Online Integrations Web Store The solution provides or integrates with and supports online sales channels/webstore and marketplaces (i.e. Amazon) and unified inventory.

Inventory Control Includes open-to-buy, unit/SKU availability, tracking, purchasing, automatic replenishment, backorder status, stock counts, receipt planning, product history.

Loyalty Program Provides or integrates with loyalty, reward and relationship management programs for customer marketing, demographics, targeted up/cross-sell, coupons & points.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

KORONA POS Reviews

Richard P.

Fantastic support and customization

Likeliness to Recommend

Pros

Sean B.

Added to the professional feel of the business

Likeliness to Recommend

Pros

Matthew B.

Incredibly simple to use, and great support team!

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Sales Transactions

Analytics and Reporting

PCI and EMV Compatible

Pricing Promotions

Customer Account Management

Employee Management

Cash Register Point of Purchase Devices

Online Integrations Web Store

Inventory Control

Loyalty Program

Employee Mobile

Vendor Capability Ratings

Vendor Support

Ease of IT Administration

Ease of Implementation

Breadth of Features

Quality of Features

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness