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Konami SYNKROS CMS Logo
Konami Gaming

Konami SYNKROS CMS

6.0 /10
Category
Konami SYNKROS CMS
6.0 /10

What is Konami SYNKROS CMS?

Introducing SYNKROS, the most advanced casino management system ever devised. Connect with players like never before. Capture data in real time. Control your entire operation with complete confidence. SYNKROS offers pure marketing horsepower on top of the world’s most reliable database, enabling you to connect, capture and control. If you want to power up profits and get all aspects of your casino humming, SYNKROS is the answer.

Company Details


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Konami SYNKROS CMS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Konami SYNKROS CMS.

77 Likeliness to Recommend

88 Plan to Renew

69 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+60 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Konami SYNKROS CMS?

15% Negative
18% Neutral
67% Positive

Pros

  • Respectful
  • Trustworthy
  • Acts with Integrity
  • Caring

Cons

  • Under Delivered
  • Less Generous
  • Vendor's Interest First

Feature Ratings

Average 68

Mobile Player Experience

75

Credit & Collections

75

Bonusing & Promotions

75

Gaming Analytics

71

Multi Site Support

71

Display Management

71

Marketing & Loyalty Management

71

Slot Floor Management

71

Cashless

69

Pit & Table Management

69

Cage & Vault

67

Vendor Capability Ratings

Average 71

Availability and Quality of Training

77

Vendor Support

75

Usability and Intuitiveness

73

Breadth of Features

72

Ease of IT Administration

71

Ease of Implementation

71

Ease of Customization

71

Business Value Created

70

Quality of Features

69

Product Strategy and Rate of Improvement

65

Ease of Data Integration

63

Konami SYNKROS CMS Reviews

  • Role: C-Level
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2022

Easy to use, extremely stable!

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Friendly Negotiation
  • Appreciates Incumbent Status

Zafer K.

  • Role: Consultant
  • Industry: Entertainment
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Oct 2021

Fantastic product but too expensive...

Likeliness to Recommend

9 /10

What differentiates Konami SYNKROS CMS from other similar products?

Capabilities...

What is your favorite aspect of this product?

Easy to use...

What do you dislike most about this product?

Price...Total cost of ownership...

What recommendations would you give to someone considering this product?

Be careful with the total cost of ownership...

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Vendor's Interest First
  • Less Generous

Jeff Y.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Don't get behind or you'll have to pay - A LOT!

Likeliness to Recommend

7 /10

What differentiates Konami SYNKROS CMS from other similar products?

I never used the 'synkros cms' platform. I user an old dos version of the system.

What is your favorite aspect of this product?

I never used the 'synkros cms' platform. I user an old dos version of the system.

What do you dislike most about this product?

upgrading is very costly and not able to be done by qualified IT personnel.

What recommendations would you give to someone considering this product?

If you install, make sure you stay current on your platform. When your version becomes outdated or no longer supported you have to pay out the nose to current.

Pros

  • Respectful
  • Trustworthy
  • Caring

Cons

  • Slower Product Innovation
  • Less Productive
  • Less Inspiring