Casino Management (CMS) Systems

Casino Management

What is Casino Management Systems?

Casino Management System (CMS) software is an all-in-one solution used to assist in the on-going management, monitoring, and operations of casino or gaming organizations. The best systems include features for accounting, bonusing, player performance tracking, jackpot solutions, reporting, security, surveillance, table management, and cage, slot, and electronic gaming machine (EGM) management.

Common Features

  • Slot Management, Accounting & Reporting
  • Display Management
  • Slot Floor Management
  • Multi Site Support
  • Cage & Vault
  • Marketing & Loyalty Management
  • Pit & Table Management
  • Gaming Analytics
  • Cashless
  • Bonusing & Promotions
  • Mobile Casino Operations
  • Credit & Collections
  • Mobile Player Experience

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Top Casino Management Systems 2024

International Game Technology (IGT)

IGT ADVANTAGE®

Composite Score
6.4 /10
CX Score
6.2 /10

Get the power to manage and monetize every screen, player, and space. Streamline operations, increase actionable data, and configure your floor for maximum velocity.

Scorecard

Pros

  • Respectful
  • Acts with Integrity
  • Fair
  • Altruistic

Cons

  • Under Delivered
  • Less Transparent
  • Vendor's Interest First
Aristocrat Technologies, Inc

OASIS 360™

Composite Score
6.0 /10
CX Score
6.0 /10

Aristocrat’s casino management solutions maximize efficiencies, create enhanced player engagements, deliver a frictionless patron experience and connect casino operators with their patrons on and off property. These pillars align to the Oasis 360’s team mission of “designing solutions for our clients to enable enhanced entertainment customer experiences.”

Scorecard

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Cons

  • Under Delivered
  • Less Effective Service
  • Less Efficient Service

Products below are ineligible for awards due to insufficient recent reviews

Composite Score
7.7 /10
CX Score
8.0 /10

Our advanced CMS platform, delivers the ultimate user experience across all system modules. From Slots to Tables, from simple tasks to the most complex analytics or marketing campaigns, user can immediately obtain benefits from a whole new level of product. 

Scorecard

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
Composite Score
7.4 /10
CX Score
7.5 /10

Light & Wonder's (formerly Bally CMS) solutions are powerful gaming engines that seamlessly capture data from floor transactions. We’re not only the leaders in slot accounting; we invented it and continue to evolve our systems to streamline casino operations for maximum performance.

Scorecard

Pros

  • Respectful
  • Security Protects
  • Reliable
  • Performance Enhancing
CasinoTrac

CasinoTrac

Composite Score
7.3 /10
CX Score
7.9 /10

CasinoTrac, a total casino management system with functionality modules for guest rewards and loyalty club, marketing analysis, guest service, promotions administration/management, vault/cage management, and audit/accounting.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Composite Score
7.0 /10
CX Score
7.5 /10

Comtrade Gaming sCore platforms operate by connecting terminals from all leading slot machine suppliers to a central server, from where terminals can be monitored and configured in real time.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
DR Gaming Technology

Casino Management System

Composite Score
6.9 /10
CX Score
7.6 /10

DR Gaming Technology™ (DRGT™) is the world’s fastest growing independent global supplier of integrated, scalable casino management and jackpot system solutions. We develop advanced systems using the latest technology, giving operators the unique ability to operate without a server. This significantly simplifies system installation and implementation and provides gaming operators with total control over their entire estate.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Composite Score
6.3 /10
CX Score
7.8 /10

Octavian’s modular casino management system ACP can be ideally adapted to the requirements of both the operator and pertaining regulations. The system’s ‘add-on’ functions include Profit Calculation, Floor Monitoring, TITO, Cashless, Player Loyalty as well as Player Tracking.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Effective Service
  • Less Friendly Negotiation

CEMS is a state of the art casino management software system. CEMS automates a casino's Cage, Table and Player Tracking information. CEMS has a flexible and solid design based on many years of consulting experience within the casino industry delivering superior functionality and maintainability, with a powerful user interface. 

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Caring

Cons

  • Less Inspiring
  • Inhibits Innovation
  • Less Productive
Composite Score
6.0 /10
CX Score
5.7 /10

Introducing SYNKROS, the most advanced casino management system ever devised. Connect with players like never before. Capture data in real time. Control your entire operation with complete confidence. SYNKROS offers pure marketing horsepower on top of the world’s most reliable database, enabling you to connect, capture and control. If you want to power up profits and get all aspects of your casino humming, SYNKROS is the answer.

Scorecard

Pros

  • Respectful
  • Trustworthy
  • Acts with Integrity
  • Caring

Cons

  • Under Delivered
  • Less Generous
  • Vendor's Interest First