IGT ADVANTAGE® Logo
IGT ADVANTAGE® Logo
International Game Technology (IGT)

IGT ADVANTAGE®

6.4 /10
Category
IGT ADVANTAGE®
6.4 /10

What is IGT ADVANTAGE®?

Get the power to manage and monetize every screen, player, and space. Streamline operations, increase actionable data, and configure your floor for maximum velocity.

Company Details


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IGT ADVANTAGE® Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IGT ADVANTAGE®.

79 Likeliness to Recommend

95 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+60 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IGT ADVANTAGE®?

6% Negative
17% Neutral
77% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Fair
  • Altruistic

Cons

  • Under Delivered
  • Less Transparent
  • Vendor's Interest First

Feature Ratings

Average 77

Slot Management, Accounting & Reporting

81

Marketing & Loyalty Management

81

Cage & Vault

80

Cashless

79

Pit & Table Management

78

Slot Floor Management

77

Display Management

77

Multi Site Support

76

Mobile Player Experience

75

Credit & Collections

75

Bonusing & Promotions

73

Vendor Capability Ratings

Average 72

Usability and Intuitiveness

77

Vendor Support

76

Business Value Created

76

Ease of Data Integration

76

Ease of Implementation

74

Ease of IT Administration

73

Breadth of Features

72

Quality of Features

70

Availability and Quality of Training

70

Product Strategy and Rate of Improvement

70

Ease of Customization

67

IGT ADVANTAGE® Reviews

Jereme S.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Overall very easy to use and learn

Likeliness to Recommend

9 /10

What differentiates IGT ADVANTAGE® from other similar products?

The UI is awesome. I love the detailed but user friendly interface.

What is your favorite aspect of this product?

The overall simplicity of it!

What do you dislike most about this product?

Not sure Im in love with the color combination lol. But I am picky

What recommendations would you give to someone considering this product?

without a doubt. if I run across someone looking for it's use!

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Vendor Friendly Policies

Jesse N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

IGT Advantage is the ultimate gaming solution

Likeliness to Recommend

7 /10

What differentiates IGT ADVANTAGE® from other similar products?

It's proven stability, user-friendly configuration, and ability to automate install and functionality.

What is your favorite aspect of this product?

It frees our employees up to focus on delivering a superior gaming experience to casino players.

What do you dislike most about this product?

It's missing mobile gaming features, hopefully it will have more options available.

What recommendations would you give to someone considering this product?

Work with a vendor and understand the back-end integration before diving in.

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Jackline J.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Its a powerful tool to deal with.

Likeliness to Recommend

9 /10

What differentiates IGT ADVANTAGE® from other similar products?

No experience required to use the tool.

What is your favorite aspect of this product?

Easy features and very simple to handle.

What do you dislike most about this product?

nothing i can dislike about this software.

What recommendations would you give to someone considering this product?

Best and great on big data analytics in marketing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing