Kissflow Customer Reviews 2024

Kissflow

6.9 /10

What is Kissflow?

Kissflow is simple for business users to create powerful apps, processes, or case boards that are natively integrated and flexible. Automate workflows in a drag-and-drop no-code visual studio, and use the same platform for development, testing, and production.

Company Details

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Kissflow Ratings

Real user data aggregated to summarize the product performance and customer experience.

85 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kissflow?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Effective Service

Cons

Less Performance Enhancing
Commodity Features
Security Frustrates

Feature Ratings

Average 70

Collaboration

Content Management

Process Workflow Designer

External Application Data Connectors

Process Simulation

Permissions and Governance

Mobile Support

In-App Automated Workflows

Real-time Process Analysis

Low-Code Automation

Process Library

Vendor Capability Ratings

Average 80

Ease of Customization

Ease of Implementation

Ease of Data Integration

Quality of Features

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Also Featured in...

Business Process Management

Score 7.5

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Kissflow Reviews

Dr.Sreejith Vignesh B.

Role: Student Academic
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

"Fantastic User friendly product!"

Likeliness to Recommend

10 /10

What differentiates Kissflow from other similar products?

Fantastic User friendly and customizable product. Easy to implement, drag and drop features differentiates Kissflow Low-Code Platform from other similar products

What is your favorite aspect of this product?

drag and drop and easy customization is the favorite aspect of this product

What do you dislike most about this product?

Initial learning will be only based on trial and error and we should have patience for the same

What recommendations would you give to someone considering this product?

Best Process Management, we shall customize the flow in a simpler way. No higher end technical skills are needed. I feel that this is one of the best cloud platform.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Sheri G.

Role: Finance
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

Great product! Helps work flow

Likeliness to Recommend

8 /10

What differentiates Kissflow from other similar products?

This product is amazing. It is unique

What is your favorite aspect of this product?

There are many I love the reliability

What do you dislike most about this product?

nothing i love it

What recommendations would you give to someone considering this product?

Learn the ins and outs.

Pros

Saves Time
Client's Interest First
Generous Negotitation
Friendly Negotiation

Kissflow

What is Kissflow?

Company Details

Need Assistance?

Kissflow Ratings

85 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Kissflow?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Content Management Includes collaboration, check-in/check-out, and version control.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

Process Simulation The ability to test and model the process with simulated inputs for the purpose of optimizing the design and anticipating performance in the "real world".

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Process Library A repository of documented processes which can be accessed for revision.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Business Process Management

Kissflow Reviews

Dr.Sreejith Vignesh B.

"Fantastic User friendly product!"

Likeliness to Recommend

Pros

Sheri G.

Great product! Helps work flow

Likeliness to Recommend

Pros

Feature Ratings

Collaboration

Content Management

Process Workflow Designer

External Application Data Connectors

Process Simulation

Permissions and Governance

Mobile Support

In-App Automated Workflows

Real-time Process Analysis

Low-Code Automation

Process Library

Vendor Capability Ratings

Ease of Customization

Ease of Implementation

Ease of Data Integration

Quality of Features

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement