Kissflow Customer Reviews 2024

Kissflow

7.6 /10

What is Kissflow?

Kissflow is simple for business users to create powerful apps, processes, or case boards that are natively integrated and flexible. Automate workflows in a drag-and-drop no-code visual studio, and use the same platform for development, testing, and production.

Company Details

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Kissflow Ratings

Real user data aggregated to summarize the product performance and customer experience.

87 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kissflow?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 87

Low-Code Automation

100

Process Workflow Designer

100

BPMN Compliance

Process Automation Templates

Real-time Process Analysis

Content Management

Process Simulation

In-App Automated Workflows

Mobile Support

Customizable Performance Dashboards

External Application Data Connectors

Vendor Capability Ratings

Average 85

Breadth of Features

Quality of Features

Business Value Created

Ease of Customization

Ease of Data Integration

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Also Featured in...

Business Process Management

Score 7.5

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Kissflow Reviews

Aravind R.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2023

Fantastic Product!

Likeliness to Recommend

8 /10

What differentiates Kissflow from other similar products?

Attractive user experience and ready to use connectors are helpful.

What is your favorite aspect of this product?

The support from the team when we are stuck with something really helps!

What do you dislike most about this product?

Need more improvements on other tools connectors

What recommendations would you give to someone considering this product?

I would recommend them use it

Pros

Reliable
Inspires Innovation
Respectful
Fair

Govil K.

Role: Finance
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Kissflow from other similar products?

Simple to use and a great web-based workflow tool.

What is your favorite aspect of this product?

Ease of use and clear delegation of Authority set up

What do you dislike most about this product?

Complicated workflows may be difficult to Manage

What recommendations would you give to someone considering this product?

Worth the buck, buy it.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Yamuna M.

Role: Information Technology
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Kissflow from other similar products?

Easy to use

What is your favorite aspect of this product?

Low coding

What do you dislike most about this product?

no nothing as of now

What recommendations would you give to someone considering this product?

easy to use lots of features easy to understand anyone can do themselves

Pros

Helps Innovate
Performance Enhancing
Saves Time
Client Friendly Policies

Kissflow

What is Kissflow?

Company Details

Need Assistance?

Kissflow Ratings

87 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Kissflow?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Content Management Includes collaboration, check-in/check-out, and version control.

Process Simulation The ability to test and model the process with simulated inputs for the purpose of optimizing the design and anticipating performance in the "real world".

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Customizable Performance Dashboards View data points from the process analysis on dashboards that are ready for use out-of-the-box or customizable

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Business Process Management

Kissflow Reviews

Aravind R.

Fantastic Product!

Likeliness to Recommend

Pros

Govil K.

Fantastic product

Likeliness to Recommend

Pros

Yamuna M.

Fantastic product

Likeliness to Recommend

Pros

Feature Ratings

Low-Code Automation

Process Workflow Designer

BPMN Compliance

Process Automation Templates

Real-time Process Analysis

Content Management

Process Simulation

In-App Automated Workflows

Mobile Support

Customizable Performance Dashboards

External Application Data Connectors

Vendor Capability Ratings

Breadth of Features

Quality of Features

Business Value Created

Ease of Customization

Ease of Data Integration

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration