Kissflow Customer Reviews 2025 | Low-Code Business Process Management

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Kissflow

Composite Score

6.8 /10

CX Score

6.3 /10

7 Reviews Write a Review

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What is Kissflow?

Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow enables process owners and IT developers to automate and build middle-office processes and applications. Kissflow’s no-code capabilities empower process owners and business leaders to automate business processes and workflows on a self-service basis without any programming knowledge.

Company Details

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Kissflow Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+68 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kissflow?

0% Negative

27% Neutral

73% Positive

Pros

Trustworthy
Efficient Service
Caring
Altruistic

Cons

Less Performance Enhancing
Less Productive
Less Inspiring

Feature Ratings

Average 82

Harmony of Simplicity and Power

Low-Code Automation

In-App Automated Workflows

Mobile Support

Process Workflow Designer

Governance Risk and Compliance

Real-time Process Analysis

Collaboration

Process Simulation

Process Automation Templates

Permissions and Governance

Vendor Capability Ratings

Average 83

Ease of Customization

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Ease of Implementation

Vendor Support

Also Featured in...

Low-Code Business Process Management - Midmarket

Score 7.9

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Business Process Management

Score 7.8

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Kissflow Reviews

Thandapani A.

Role: Information Technology
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

KiSS(FLOW) Disorganization Goodbye!

Likeliness to Recommend

10 /10

What differentiates Kissflow from other similar products?

Kissflow Work process is the #1 Start to finish Work process Programming that upholds both organized work processes (case the executives) and unstructured work processes (bpm/measure the board). Kissflow Work process is a no-code work process where anybody can make a robotized cycle, fabricate an undertaking board, handle a case stream, and team up on work subjects, across the board shrewd and effortlessly incorporated stage

What is your favorite aspect of this product?

You can design your own workflow by determining what information is required, who a ticket routes to, and who gives final approval. Interact with other involved parties, easily answering questions and delivering feedback throughout the entire process.

What do you dislike most about this product?

KiSSFLOW works totally sufficiently, however I have genuinely elevated standards with regards to programming. As far as interface and ease of use, it's fairly normal. Learning. On the off chance that you are coming from a 100% paper measure and have workers who know nothing more, then, at that point there is certainly an expectation to learn and adapt. You should acquire somebody to help you train workers on the center idea of the change (the "For what reason are we doing this" questions). KiSSFLOW has support, however this is more getting down to the subtleties in your own workplace. Visual students will adore it, however not non-visual.

What recommendations would you give to someone considering this product?

The highlights I might want to see presented is the capacity for me to change over my tables into PDF with no outer integration.We came to depend on this product and afterward had to move to the new form. Gigantic cost increment. Movement was a fiasco. The interaction was rushed out and not a solitary work process really worked thereafter. It has taken me a month of meticulously testing each field and equation and fixing pretty much each and every one to make it work once more. I have wound up fixing nearly everything myself as the "movement subject matter expert" assumes that the best approach to fix a blunder in a work process is to just er

Pros

Continually Improving Product
Reliable
Trustworthy
Efficient Service

Kissflow

What is Kissflow?

Company Details

Need Assistance?

Kissflow Ratings

85 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+68 Net Emotional Footprint

How much do users love Kissflow?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Harmony of Simplicity and Power Seamlessly combines simplicity for business users with the depth required by IT developers. This balance means that while the platform is intuitive

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Governance Risk and Compliance Prioritizes governance and security, there is no compromise on control. The platform provides complete visibility and robust access management

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Simulation The ability to test and model the process with simulated inputs for the purpose of optimizing the design and anticipating performance in the "real world".

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Low-Code Business Process Management - Midmarket

Business Process Management

Kissflow Reviews

Thandapani A.

KiSS(FLOW) Disorganization Goodbye!

Likeliness to Recommend

Pros

Feature Ratings

Harmony of Simplicity and Power

Low-Code Automation

In-App Automated Workflows

Mobile Support

Process Workflow Designer

Governance Risk and Compliance

Real-time Process Analysis

Collaboration

Process Simulation

Process Automation Templates

Permissions and Governance

Vendor Capability Ratings

Ease of Customization

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Ease of Implementation

Vendor Support