Kissflow Customer Reviews 2025 | Low-Code Business Process Management

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Kissflow

Composite Score

6.8 /10

CX Score

6.3 /10

7 Reviews Write a Review

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What is Kissflow?

Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow enables process owners and IT developers to automate and build middle-office processes and applications. Kissflow’s no-code capabilities empower process owners and business leaders to automate business processes and workflows on a self-service basis without any programming knowledge.

Company Details

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Kissflow Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+68 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kissflow?

0% Negative

27% Neutral

73% Positive

Pros

Trustworthy
Efficient Service
Caring
Altruistic

Cons

Less Performance Enhancing
Less Productive
Less Inspiring

Feature Ratings

Average 82

Harmony of Simplicity and Power

Low-Code Automation

In-App Automated Workflows

Mobile Support

Process Workflow Designer

Governance Risk and Compliance

Real-time Process Analysis

Collaboration

Process Simulation

Process Automation Templates

Permissions and Governance

Vendor Capability Ratings

Average 83

Ease of Customization

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Ease of Implementation

Vendor Support

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Low-Code Business Process Management - Midmarket

Score 7.9

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Business Process Management

Score 7.8

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Kissflow Reviews

Govil K.

Role: Finance
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Kissflow from other similar products?

Simple to use and a great web-based workflow tool.

What is your favorite aspect of this product?

Ease of use and clear delegation of Authority set up

What do you dislike most about this product?

Complicated workflows may be difficult to Manage

What recommendations would you give to someone considering this product?

Worth the buck, buy it.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Yamuna M.

Role: Information Technology
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Kissflow from other similar products?

Easy to use

What is your favorite aspect of this product?

Low coding

What do you dislike most about this product?

no nothing as of now

What recommendations would you give to someone considering this product?

easy to use lots of features easy to understand anyone can do themselves

Pros

Helps Innovate
Performance Enhancing
Saves Time
Client Friendly Policies

Andrew H.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2021

Work completed efficiently

Likeliness to Recommend

9 /10

What differentiates Kissflow from other similar products?

It is one of the simplest work tools available today, it combines artificial intelligence with a system for creating workflows for teams regardless of the industry or company in which they work, it also has self-assessment and control systems of each of these processes

What is your favorite aspect of this product?

What I like the most is that it is a tool that allows and creates evaluations of skills, definitions or statistics quickly and with efficient professionals, ensuring that the experience within the platform is adequate for professionals of these generations and types of work systems.

What do you dislike most about this product?

It is a good platform I do not have something negative to say

What recommendations would you give to someone considering this product?

It has reporting systems that can be evaluated by professionals and verified exactly, a system for organizations of different branches that want an online work experience

Pros

Reliable
Enables Productivity
Trustworthy
Respectful

Kissflow

What is Kissflow?

Company Details

Need Assistance?

Kissflow Ratings

85 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+68 Net Emotional Footprint

How much do users love Kissflow?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Harmony of Simplicity and Power Seamlessly combines simplicity for business users with the depth required by IT developers. This balance means that while the platform is intuitive

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Governance Risk and Compliance Prioritizes governance and security, there is no compromise on control. The platform provides complete visibility and robust access management

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Simulation The ability to test and model the process with simulated inputs for the purpose of optimizing the design and anticipating performance in the "real world".

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

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Low-Code Business Process Management - Midmarket

Business Process Management

Kissflow Reviews

Govil K.

Fantastic product

Likeliness to Recommend

Pros

Yamuna M.

Fantastic product

Likeliness to Recommend

Pros

Andrew H.

Work completed efficiently

Likeliness to Recommend

Pros

Feature Ratings

Harmony of Simplicity and Power

Low-Code Automation

In-App Automated Workflows

Mobile Support

Process Workflow Designer

Governance Risk and Compliance

Real-time Process Analysis

Collaboration

Process Simulation

Process Automation Templates

Permissions and Governance

Vendor Capability Ratings

Ease of Customization

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Ease of Implementation

Vendor Support