What is Keyhole?
Keyhole measures, improves and reports on your social media impact with confidence. Keyhole's social listening & influencer management platform helps marketers measure the full impact of their social media campaigns.
Company Details
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Get AssistanceKeyhole Ratings
Real user data aggregated to summarize the product performance and customer experience.
91 Likeliness to Recommend
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Keyhole?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Visual Analytics
Publishing
Social Media Channel Integration Inbound
Competitor Tracking
Collaboration
Dashboards and Reporting
Sentiment Analysis
Influencer Identification
Audience Segmentation
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Ease of Implementation
Ease of Customization
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Keyhole Reviews
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Jan 2024
The important tool to monitor your social networks
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Iain C.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Nov 2023
Great product but expensive!
Likeliness to Recommend
What differentiates Keyhole from other similar products?
Sentiment analysts
What is your favorite aspect of this product?
Sentiment analysis
What do you dislike most about this product?
Costs, and confusing pricing structure with key features being locked to a considerable higher price point regardless of company size or issue
What recommendations would you give to someone considering this product?
I would recommend the product
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Apr 2023
Easy to use and fantastic collaboration features
Likeliness to Recommend
Pros
- Reliable
- Security Protects
- Continually Improving Product
- Performance Enhancing