What is Keyhole?
Keyhole measures, improves and reports on your social media impact with confidence. Keyhole's social listening & influencer management platform helps marketers measure the full impact of their social media campaigns.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
89 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Keyhole?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Visual Analytics
Publishing
Competitor Tracking
Social Media Channel Integration Inbound
Collaboration
Dashboards and Reporting
Sentiment Analysis
Influencer Identification
Audience Segmentation
Vendor Capability Ratings
Business Value Created
Availability and Quality of Training
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Quality of Features
Vendor Support
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Keyhole Reviews
Siphehesihle M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
Happy and Satisfied Client
Likeliness to Recommend
What differentiates Keyhole from other similar products?
Outstanding sentiment and dashboard analysis. Team intranet portal.
What is your favorite aspect of this product?
Impressive UFI and GUI design expertise.
What do you dislike most about this product?
It has been doing best, nothing to complain.
What recommendations would you give to someone considering this product?
I just recommend it it to you all.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rahul K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2024
Marketing success with Keyhole
Likeliness to Recommend
What differentiates Keyhole from other similar products?
Keyhole stands out for its intuitive interface and strong analytics capabilities compared to similar tools like Brandwatch and Hootsuite. The formed opinion I presented of Keyhole was based on the combination of its ease of use and its ability to provide detailed and relevant data for our marketing strategies.
What is your favorite aspect of this product?
I like Keyhole because it offers the ability to track hashtags, keywords, and mentions instantly. This allows us to stay up to date on relevant conversations and respond quickly to our customers, plus the tool allows us to identify key influencers in our industry and monitor how our competitors are doing on social media. This information helps us adjust our strategies to keep up with market trends.
What do you dislike most about this product?
Sometimes updates to social media APIs can affect how Keyhole works, requiring software adjustments and updates.
What recommendations would you give to someone considering this product?
The ability to monitor competitors on social media can give them a competitive advantage by allowing us to quickly detect and respond to their strategies.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Jan 2024
The important tool to monitor your social networks
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity