What is Kantata?
Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built cloud software is helping over 2,000 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging the Kantata Industry Cloud for Professional Services™, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
97 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Kantata?
Pros
- Respectful
- Enables Productivity
- Client Friendly Policies
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Time Management
Resource Management
Expense Detail Tracking
Auditability
Project Management
Reporting
Security
Knowledgebase
Task Management and Workflow
Billing
Process Automation
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Quality of Features
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Ease of Implementation
Ease of Customization
Kantata Reviews
Ashraf E.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Intuitive, useful, transformative PSA solution
Likeliness to Recommend
What differentiates Kantata from other similar products?
An all-in-one solution.
What is your favorite aspect of this product?
Intuitive for the user, really friendly and responsive customer support, excellent configurable insights and reports.
What do you dislike most about this product?
Has almost too many features to use, it can be a little overwhelming for new users.
What recommendations would you give to someone considering this product?
Think about whether you need all the available features and where there might be opportunities to consolidate requirements into a single tool like this one.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Kassy G.
- Role: Operations
- Industry: Technology
- Involvement: Initial Implementation
Submitted Dec 2023
Great software delivery platform!
Likeliness to Recommend
What differentiates Kantata from other similar products?
The client communication piece is really the standout for the product. It makes communication so much easier for project management a delivery work. It provides all project members visibility into the project and enhances collaboration. It's user friendly and our clients love it!
What is your favorite aspect of this product?
I love being able to tie communications from the Activity feed to the Task Tracker and follow up on deliverables as well as manage timelines and expectations. I love how you can directly respond to an email and it will post in the activity feed without having to access the platform.
What do you dislike most about this product?
I wish the Task Tracker had more configurations options and was easier to edit and modify. Basic Excel style formatting options would be really helpful as well as the ability to embed documents in fields.
What recommendations would you give to someone considering this product?
It's a great product, I would recommend to anyone who is looking to centralize their project management and resourcing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Andrew F.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2023
User friendly software with a host of features
Likeliness to Recommend
What differentiates Kantata from other similar products?
There is a lot of thought put in to the processes that are in Kantata. Resourcing is a great example where through continuous improvements they have made it possible to manage people bookings from a To-Do on a task through to monthly bookings. There is a lot going for them as they listen to customers and make iterative improvements to the system which benefit us all.
What is your favorite aspect of this product?
The reporting engine. There is so much you can get out of good, detailed reporting. Their engine allows you to make comprehensive reports around all aspects of data, visualise them and make easy to view dashboards with detail behind the reports for deep dives. I have likely been able to devise a report for all of my companies wants through the years.
What do you dislike most about this product?
Not much on this list. Not currently great for production studio work or hourly requirements with deadlines.
What recommendations would you give to someone considering this product?
Talk to a few people who use it. There are a lot of different ways it is being used and many people have found solutions for their business. The community forum is also fantastic for getting support.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
