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Kantata Logo
Kantata

Kantata

8.5 /10
Category
Kantata
8.5 /10

What is Kantata?

Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built cloud software is helping over 2,000 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging the Kantata Industry Cloud for Professional Services™, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.

Company Details


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Awards & Recognition

Kantata won the following awards in the Professional Services Automation category

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Kantata Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kantata.

86 Likeliness to Recommend

98 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kantata?

0% Negative
12% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Acts with Integrity

Feature Ratings

Average 83

Time Management

90

Resource Management

85

Auditability

83

Expense Detail Tracking

82

Project Management

82

Security

81

Reporting

81

Knowledgebase

80

Task Management and Workflow

78

Billing

78

Team Collaboration

76

Vendor Capability Ratings

Average 75

Business Value Created

80

Breadth of Features

79

Ease of IT Administration

77

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

76

Quality of Features

75

Vendor Support

74

Availability and Quality of Training

74

Ease of Data Integration

73

Ease of Implementation

72

Ease of Customization

67

Kantata Reviews

Andy B.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Great feature set for professional services!

Likeliness to Recommend

9 /10

What differentiates Kantata from other similar products?

Includes both project task management, project financial accounting, team collaboration, and external client collaboration capabilities. This is a rare combination!

What is your favorite aspect of this product?

External customer collaboration capabilities.

What do you dislike most about this product?

It does have a lot of features and complexity to handle various use cases and situations. This can make the learning curve a bit tough at the start. You need to stay focused on the key value you want to achieve and not get distracted on side features.

What recommendations would you give to someone considering this product?

Listen to your implementation lead - don't go for too much too fast! Focus on the key elements you need to drive value for your business and target success in those areas for your go-live.

Pros

  • Continually Improving Product
  • Altruistic
  • Includes Product Enhancements
  • Reliable

sam h.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Fine project management for a marketing agency.

Likeliness to Recommend

8 /10

What differentiates Kantata from other similar products?

I haven't used comparable products, but it seems to have all the standard features one would expect plus a monthly cadence of innovation of new features.

What is your favorite aspect of this product?

They have good, in-person support.

What do you dislike most about this product?

I wish we could turn off or hide features we don't use.

What recommendations would you give to someone considering this product?

Take it for a test drive and expect some onboarding pains since it's robust, but once you've found your lane, stick to it, and it will serve you well.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Saves Time

Cons

  • Less Generous
  • Under Delivered
  • Leverages Incumbent Status

Ashraf E.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Intuitive, useful, transformative PSA solution

Likeliness to Recommend

8 /10

What differentiates Kantata from other similar products?

An all-in-one solution.

What is your favorite aspect of this product?

Intuitive for the user, really friendly and responsive customer support, excellent configurable insights and reports.

What do you dislike most about this product?

Has almost too many features to use, it can be a little overwhelming for new users.

What recommendations would you give to someone considering this product?

Think about whether you need all the available features and where there might be opportunities to consolidate requirements into a single tool like this one.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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