Kantata Customer Reviews 2024

Kantata

8.5 /10

What is Kantata?

Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built cloud software is helping over 2,000 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging the Kantata Industry Cloud for Professional Services™, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.

Company Details

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Awards & Recognition

Kantata won the following awards in the Professional Services Automation category

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Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Gold Medalist

2021

Kantata Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kantata.

86 Likeliness to Recommend

98 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kantata?

0% Negative

12% Neutral

88% Positive

Pros

Respectful
Reliable
Enables Productivity
Acts with Integrity

Feature Ratings

Average 83

Time Management

Resource Management

Auditability

Expense Detail Tracking

Project Management

Security

Reporting

Knowledgebase

Task Management and Workflow

Billing

Team Collaboration

Vendor Capability Ratings

Average 75

Business Value Created

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Ease of Customization

Kantata Reviews

Guy S.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

A time saver for PMs

Likeliness to Recommend

10 /10

What differentiates Kantata from other similar products?

User interface and insights reporting

What is your favorite aspect of this product?

Collaboration within each project

What do you dislike most about this product?

Lack of customizing screens

What recommendations would you give to someone considering this product?

Better than one of the major competitors, from personal experience

Pros

Caring
Respectful
Includes Product Enhancements
Friendly Negotiation

Hector P.

Role: Operations
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2021

Overall great product

Likeliness to Recommend

9 /10

What differentiates Kantata from other similar products?

The number 1 difference for us has been the support that Kimble has given us. Kimble gave us great guidance during the implementation and all questions we had and even now we still have weekly meetings to make sure that the system meets our growing requirements. The other great thing is that integration we our SDFC platform and Tableau/ Tableau CRM integration.

What is your favorite aspect of this product?

The ability to easily analysis account, opportunity and case information in one platform. Being able to have that wide and clear view of our operations is a great asset.

What do you dislike most about this product?

Kimble data structure sometimes (depending on how you implement certain objects) is not that intuitive or easy to understand. You have to take some time to understand how everything is connected.

What recommendations would you give to someone considering this product?

I you are going to use only SFDC reporting you are ok. However, if you will want to use Tableau CRM or export the data to a data lake, first ask Kimble the best way to implement the objects and take your time to understand the data model.

Pros

Continually Improving Product
Reliable
Enables Productivity
Efficient Service

Scott P.

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2020

Great tool. Provides excellent visibility.

Likeliness to Recommend

10 /10

What differentiates Kantata from other similar products?

Mavenlink is built to manage projects for profitability and provides all the functionality and insights needed to do so.

What is your favorite aspect of this product?

It is a complete solution, so hard to select a single aspect. I would have to say the reporting it provides are top-notch.

What do you dislike most about this product?

The mobile user experience is very weak.

What recommendations would you give to someone considering this product?

The integration with an accounting package takes significant time (in our case, NetSuite) but from the data is exchanged, is well worth the investment.

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Kantata

What is Kantata?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Kantata Ratings

86 Likeliness to Recommend

98 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Kantata?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Resource Management Define and manage skillsets and align to specific blueprints/workshops, easily adjust and delete bookings based on resource utilization and staffing needs

Auditability All changes to contracts are fully audit-trailed to improve controls

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Project Management Plan all resources needed to execute projects

Security Permits customers to use their identity provider of choice to manage their sign on

Reporting Straightforward data storage with ability to create any reports easily.

Knowledgebase Allows users to create knowledgebase articles, metadata tags, creation data and author's name

Task Management and Workflow Supports triggers and events for process automation.

Billing Includes invoice management, time capture, and expense tracking.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Kantata Reviews

Guy S.

A time saver for PMs

Likeliness to Recommend

Pros

Hector P.

Overall great product

Likeliness to Recommend

Pros

Scott P.

Great tool. Provides excellent visibility.

Likeliness to Recommend

Pros

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Feature Ratings

Time Management

Resource Management

Auditability

Expense Detail Tracking

Project Management

Security

Reporting

Knowledgebase

Task Management and Workflow

Billing

Team Collaboration

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Ease of Customization