What is JumpCloud?
At the intersection of devices, identities, and access, JumpCloud's cloud directory platform unifies the IT resources in any company's infrastructure.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JumpCloud?
Pros
- Respectful
- Continually Improving Product
- Unique Features
- Security Protects
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Privileged Account Discovery
Access Control
Integration with Helpdesk Apps
PAM as a Service Option (PAMaaS)
IP address Restrictions
Service Account Governance (SAG)
Live Session Monitoring
Forensic Investigation Capability
Multi-Platforms/XaaS/Cloud/Hybrid support
Privileged Behavioural Analytics
Compliance Reporting
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Breadth of Features
Ease of Implementation
Vendor Support
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
JumpCloud Reviews
Sunil B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Perfect compatible and reliable application
Likeliness to Recommend
What differentiates JumpCloud from other similar products?
It's great ability to integrate any kind of application.
What is your favorite aspect of this product?
- with very little steps we are making user to get into his desired site - enhanced security - ease of integration
What do you dislike most about this product?
UI enhancements required
What recommendations would you give to someone considering this product?
If you wish to keep your environment secured and help employees in making their job easy , than nothing comes better than this application .
Pros
- Generous Negotitation
- Unique Features
- Caring
- Client Friendly Policies
Zahir M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Simple but Effective
Likeliness to Recommend
What differentiates JumpCloud from other similar products?
The easiness that it provides when it comes to deployment and configuration.
What is your favorite aspect of this product?
The agent based installation for both Windows and Linux machines makes it easier than ever to get going with the solution.
What do you dislike most about this product?
It can improve its reporting features
What recommendations would you give to someone considering this product?
JumpCloud provides a seamless but effective integration with your Windows and Linux machines (Especially Linux) where you can integrate your AD and have your users authenticate using MFA. You have several ways of implementing the solution.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Tiruthopu I.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Best Single Sign On
Likeliness to Recommend
What differentiates JumpCloud from other similar products?
When compared to other SSO application we used to have , this stands different . Its very easy to implement and use hence we started using it
What is your favorite aspect of this product?
we can integrate different applications into it and can access them from where ever we want . And to access any of them we just need to login into jumpcloud. This will make everyone job very easy , Integration process is quite easy
What do you dislike most about this product?
Frankly telling , there is nothing much to talk about this in this section
What recommendations would you give to someone considering this product?
If you want to integrate multiple applications with SSO then you have to think about this too. This will really help you and makes job easy !
Pros
- Performance Enhancing
- Unique Features
- Security Protects
- Reliable