What is JotForm?
Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
1
Since last award
89 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JotForm?
Pros
- Reliable
- Security Protects
- Enables Productivity
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Security
Electronic Signatures
Drag and Drop Design
Mobility
Workflow Automation
Version Management
Data Analysis and Survey Function
APIs and Integration
Field Configuration and Customization
State Transformation
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
JotForm Reviews
Megha M.
- Role: Consultant
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
Excellent! Have been using this 4 almost 6 years
Likeliness to Recommend
What differentiates JotForm from other similar products?
Features, good widgets and ease of use
What is your favorite aspect of this product?
Customization and ease of use.
What do you dislike most about this product?
Some small technical glitches keep coming but get resolved on its own mostly
What recommendations would you give to someone considering this product?
Absolutely excellent and best in market
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Chavit C.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
Helpful features!
Likeliness to Recommend
What differentiates JotForm from other similar products?
It is highly customizable with multiple options on how forms can be built. Fields can be added at ease. The finished form can be easily shared with respondents. Gathered data can be interpreted using the different tools for analysis.
What is your favorite aspect of this product?
Favorite aspect of this product is its flexibility in terms of form building. For users who would need to have a highly customizable form, JotForm is a good choice!
What do you dislike most about this product?
Probably more on the complexity of some of the features it has. Although this can be learned but it would just take some time.
What recommendations would you give to someone considering this product?
To take some time to be familiar with the tools and to keep testing on building the forms using the available tools.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Effective Service
Phil G.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Aug 2023
A good option for dynamic forms
Likeliness to Recommend
What differentiates JotForm from other similar products?
Jotform allows for greater flexibility and cleaner UX than form functionality native to email marketing and marketing automation tools.
What is your favorite aspect of this product?
Dynamic and conditional fields stand out as the most valuable feature.
What do you dislike most about this product?
There's no native way to modify the data output. The user-facing value is the value that is pushed through, which complicates data collection and management. Embedding on a Squarespace site relies on iframes and requires an absurd amount of padding to ensure the full card-style form is visible across device formats.
What recommendations would you give to someone considering this product?
Use it in conjunction with Zapier to get the most out of the tool.
Pros
- Respectful
- Acts with Integrity
- Reliable
- Performance Enhancing
Cons
- Less Efficient Service
- Less Effective Service
- Wastes Time