JotForm Logo
JotForm Logo
Jotform, Inc.

JotForm

8.2 /10
JotForm
8.2 /10

What is JotForm?

Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.

Company Details


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JotForm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JotForm.

85 Likeliness to Recommend

1
Since last award

89 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JotForm?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Security Protects
  • Enables Productivity
  • Respectful

Feature Ratings

Average 80

Security

85

Electronic Signatures

84

Drag and Drop Design

82

Mobility

82

Workflow Automation

79

Version Management

79

Data Analysis and Survey Function

77

APIs and Integration

76

Field Configuration and Customization

76

State Transformation

76

Vendor Capability Ratings

Average 81

Ease of Data Integration

83

Business Value Created

83

Usability and Intuitiveness

82

Quality of Features

82

Breadth of Features

82

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

79

Ease of IT Administration

79

Ease of Implementation

78

Availability and Quality of Training

77

JotForm Reviews

Megha M.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Excellent! Have been using this 4 almost 6 years

Likeliness to Recommend

9 /10

What differentiates JotForm from other similar products?

Features, good widgets and ease of use

What is your favorite aspect of this product?

Customization and ease of use.

What do you dislike most about this product?

Some small technical glitches keep coming but get resolved on its own mostly

What recommendations would you give to someone considering this product?

Absolutely excellent and best in market

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Chavit C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Helpful features!

Likeliness to Recommend

9 /10

What differentiates JotForm from other similar products?

It is highly customizable with multiple options on how forms can be built. Fields can be added at ease. The finished form can be easily shared with respondents. Gathered data can be interpreted using the different tools for analysis.

What is your favorite aspect of this product?

Favorite aspect of this product is its flexibility in terms of form building. For users who would need to have a highly customizable form, JotForm is a good choice!

What do you dislike most about this product?

Probably more on the complexity of some of the features it has. Although this can be learned but it would just take some time.

What recommendations would you give to someone considering this product?

To take some time to be familiar with the tools and to keep testing on building the forms using the available tools.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Effective Service

Phil G.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

A good option for dynamic forms

Likeliness to Recommend

9 /10

What differentiates JotForm from other similar products?

Jotform allows for greater flexibility and cleaner UX than form functionality native to email marketing and marketing automation tools.

What is your favorite aspect of this product?

Dynamic and conditional fields stand out as the most valuable feature.

What do you dislike most about this product?

There's no native way to modify the data output. The user-facing value is the value that is pushed through, which complicates data collection and management. Embedding on a Squarespace site relies on iframes and requires an absurd amount of padding to ensure the full card-style form is visible across device formats.

What recommendations would you give to someone considering this product?

Use it in conjunction with Zapier to get the most out of the tool.

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Performance Enhancing

Cons

  • Less Efficient Service
  • Less Effective Service
  • Wastes Time

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