Joomla! Customer Reviews 2024

Joomla!

7.9 /10

What is Joomla!?

Joomla! is an award-winning content management system (CMS), which enables you to build Web sites and powerful online applications. Many aspects, including its ease-of-use and extensibility, have made Joomla! the most popular Web site software available. Best of all, Joomla is an open source solution that is freely available to everyone.

Company Details

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Joomla! Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Joomla!.

83 Likeliness to Recommend

2
Since last award

92 Plan to Renew

3
Since last award

89 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Joomla!?

4% Negative

3% Neutral

93% Positive

Pros

Respectful
Acts with Integrity
Altruistic
Fair

Feature Ratings

Average 79

Multi Channel Support

Social Media Integration

Analytics and Reporting

Translation Facilitation

Standard Templates

Digital Asset Management

Web Publishing Capabilities

Content Repository

Content Security

E-Commerce Integration

Management Interface

Vendor Capability Ratings

Average 78

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Ease of Customization

Vendor Support

Availability and Quality of Training

Joomla! Reviews

Camilo D.

Role: C-Level
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2021

A dinosaur, was great but is stuck in the past

Likeliness to Recommend

2 /10

What differentiates Joomla! from other similar products?

Joomla! was an awesome platform when it was released, and gained popularity due to its templating capabilities. It was one of a kind at a point where devs had to build CMSs and simple applications on their own.

What is your favorite aspect of this product?

It was robust. I haven't used it in a while, but it never really let me down, and I was able to power a large traffic website using it.

What do you dislike most about this product?

Joomla! stayed in the past. Didn't follow WordPress steps, didn't evolve towards a less categorical approach to content administration, it stayed way too hierarchical. Also, design-wise, the templates and most communication (even the website) is not modern and is not something a modern developer would start off as of 2021.

What recommendations would you give to someone considering this product?

Try something with a more modern approach, maybe with a static deployment. Unless you really need to continue using it, I think there are better alternatives out there (I would look at a JAMstack approach, maybe with a headless/decoupled CMS).

Pros

Respectful
Enables Productivity
Unique Features
Appreciates Incumbent Status

Cons

Slower Product Innovation
Inhibits Innovation
Less Efficient Service

SHADRACK W.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Perfect CMS

Likeliness to Recommend

9 /10

What differentiates Joomla! from other similar products?

The editing of Joomla is intuitive. There is a great deal of support articles. It is open source and free.

What is your favorite aspect of this product?

The control panel is easy to use and staright forward. Available documentation makes it easy to manage websites. There are templates to help with the site designs. The adons and extenstions make building websites even easier. Content can be managed on the fly.

What do you dislike most about this product?

Joomla has improved on a lot of things and so we have nothing to dislike.

What recommendations would you give to someone considering this product?

When seeking a content management system , i would highly recommend Joomla , it will help you build powerful online applications and manage the content. It is free and open source , has a great community for support and documentations , it is easy to install and use. It is the best solution.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

PETER B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2021

Amazing CMS for websites

Likeliness to Recommend

9 /10

What differentiates Joomla! from other similar products?

Joomla is different because it is a CMS that has been built to help beginners and also the experienced developers to create websites.

What is your favorite aspect of this product?

There is a variety of templates to get started on. Creating complex and agile websites with Joomla is easy. The community of Joomla is big and very helpful when someone gets stuck. Joomla helps to manage the ages well and on a regular basis make updates. Joomla guarantees security and integrity of content so there are no unauthorized access. Search Engine Optimization (SEO) is made easy with Joomla. The add-on and extensions and extensions on Joomla are a a lot to support the many feartures.

What do you dislike most about this product?

After using Joomla for over two years now , we can confidently say that there is nothing to dislike about tha]e platform.

What recommendations would you give to someone considering this product?

I highly recommend Joomla CMS for the creation of online websites and applications that are safe and secure and whose content will be easily managed from the CMS.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Joomla!

What is Joomla!?

Company Details

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Awards & Recognition

Joomla! Ratings

83 Likeliness to Recommend

2 Since last award

92 Plan to Renew

3 Since last award

89 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Joomla!?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Joomla! Reviews

Camilo D.

A dinosaur, was great but is stuck in the past

Likeliness to Recommend

Pros

Cons

SHADRACK W.

Perfect CMS

Likeliness to Recommend

Pros

PETER B.

Amazing CMS for websites

Likeliness to Recommend

Pros

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