Joomla! Customer Reviews 2024

Joomla!

7.9 /10

What is Joomla!?

Joomla! is an award-winning content management system (CMS), which enables you to build Web sites and powerful online applications. Many aspects, including its ease-of-use and extensibility, have made Joomla! the most popular Web site software available. Best of all, Joomla is an open source solution that is freely available to everyone.

Company Details

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Joomla! Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Joomla!.

83 Likeliness to Recommend

2
Since last award

92 Plan to Renew

3
Since last award

89 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Joomla!?

4% Negative

3% Neutral

93% Positive

Pros

Respectful
Acts with Integrity
Altruistic
Fair

Feature Ratings

Average 79

Multi Channel Support

Social Media Integration

Analytics and Reporting

Translation Facilitation

Standard Templates

Digital Asset Management

Web Publishing Capabilities

Content Repository

Content Security

E-Commerce Integration

Management Interface

Vendor Capability Ratings

Average 78

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Ease of Customization

Vendor Support

Availability and Quality of Training

Joomla! Reviews

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2022

Build attractive websites with Joomla

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Joseph B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2021

Excellent CMS tool for building attractive website

Likeliness to Recommend

9 /10

What differentiates Joomla! from other similar products?

Joomla is highly intuitive to use and has rich functionalities that enable the fast building of high-performing websites. It supports object-oriented programming language, enabling developers to code conveniently without issues. It is easy to use starting from the easiest content editing format WYSIWYG and high responsive Admin panel. It is also easy CMS management and has responsive community support. Joomla being of an open-source nature utilizing the systems costs zero. Joomla has outstanding extensions and with the many plugins it keeps on growing regularly.

What is your favorite aspect of this product?

Joomla enables me to create high-performing websites at a greater speed. I love the variety of templates , extensions, and plugins available for use that makes my websites look very professional. I save a lot of money when using Joomla since the extension it offers is free for use. It reduces compatibility issues since it uses PHP scripts which is a common web development language. It is so easy to use Joomla and has better flexibility that is useful in creating amazing websites. It has been of benefit to our organization and we have saved much of our resources.

What do you dislike most about this product?

I don't have any complaints when it comes to functionality but the UI can be improved to look much better.

What recommendations would you give to someone considering this product?

Joomla comes in handy as the most excellent CMS tool to use and i can recommend it to organizations to try using it as it is worth it. With Joomla, you are set to go and you wouldn't need to hire an expert to create a professional website.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Ayyan A.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

It is really a great CMS tool.

Likeliness to Recommend

8 /10

What differentiates Joomla! from other similar products?

It has really a variety of paid and free preset templates, easy to use, very reliable.

What is your favorite aspect of this product?

The pricing is very reasonable, best for small and medium organizations.

What do you dislike most about this product?

The support team is really facing of lack of expertise in numerous fields, need to work on it.

What recommendations would you give to someone considering this product?

Highly recommended, as it has more plus points than the negatives.

Pros

Helps Innovate
Reliable
Unique Features
Efficient Service

Joomla!

What is Joomla!?

Company Details

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Awards & Recognition

Joomla! Ratings

83 Likeliness to Recommend

2 Since last award

92 Plan to Renew

3 Since last award

89 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Joomla!?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Joomla! Reviews

Build attractive websites with Joomla

Likeliness to Recommend

Pros

Joseph B.

Excellent CMS tool for building attractive website

Likeliness to Recommend

Pros

Ayyan A.

It is really a great CMS tool.

Likeliness to Recommend

Pros

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Feature Ratings

Multi Channel Support

Social Media Integration

Analytics and Reporting

Translation Facilitation

Standard Templates

Digital Asset Management

Web Publishing Capabilities

Content Repository

Content Security

E-Commerce Integration

Management Interface

Vendor Capability Ratings

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Ease of Customization

Vendor Support

Availability and Quality of Training