Jira Logo Award Winner Product Badge
Jira Logo Award Winner Product Badge
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.2 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Product Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 83

Product Management

85

Backlog Management

85

Workflow Management

84

Feature Management

84

Release Planning

83

User Needs Management

83

Social Collaboration

82

ALM Integration

82

Visual Roadmap

81

Strategic Vision

81

Idea Management

80

Vendor Capability Ratings

Average 82

Business Value Created

84

Ease of Implementation

84

Breadth of Features

84

Quality of Features

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

81

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

79

Jira Reviews

KUNTAL B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

One of the best Project Management software

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira is by far one of the best Project Management software out there. Some of the things which makes Jira stand out is the ability to customize workflow, integrations with various different tools, and a fully featured mobile app.

What is your favorite aspect of this product?

The best aspect of Jira is the mobile app they provide to track and work on project management from anywhere. Also the reporting and analytics capability is very good in terms of project visibility on progress.

What do you dislike most about this product?

Jira has a slight learning curve to get used to the workflow and to some customers, the cost might be a little on the higher side.

What recommendations would you give to someone considering this product?

Overall Jira is one of the most widely used project management software which helps teams and organizations to track an work on the projects effectively to meet business goals.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Dhanush kumar S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

best product management software

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

user interface and ease of implementation

What is your favorite aspect of this product?

notifications and comments

What do you dislike most about this product?

don't have any

What recommendations would you give to someone considering this product?

its one of the best project management application available there in the marker, most of the it peoples are using this, it will definitely help in managing the tasks

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Noah B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

JIRA is the best Agile project management tool.

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

JIRA is the most effective Agile project management solution, it offers many more capabilities, such as confluence, and can also integrate with Bitbucket. It is our project's all-inclusive ticket management solution. It also allows us to organize projects and allocate tasks swiftly. It saves a lot of time and hence boosts the team's total productivity. We can also track all development work for our products and development teams; it's an essential element of our bug and feature request feedback cycle.

What is your favorite aspect of this product?

JIRA has been my go-to project management tool for over three years. It is the greatest tool for bug tracking and is quite simple to learn. I appreciate how we can tweak the program for our unique workflow and needs, as well as combine it with webhooks and APIs. The finest aspect of JIRA is its user interface, which includes everything from the dashboard overview to the many JIRA boards. Furthermore, the easily available settings and configurable dropdowns when uploading a ticket make it quite simple to use. The ability to link tickets to relevant stories or test cases allows for more effective follow-up.

What do you dislike most about this product?

JIRA had a number of flaws a year ago, such as when someone uploaded a screenshot, it didn't show up when they went to access their logged ticket. However, there isn't much to hate right now; the user interface might be a little prettier. It's completely functional, which is excellent, but a little beauty never hurt anyone.

What recommendations would you give to someone considering this product?

If your firm is seeking for the best Agile project management tool, have a look at JIRA. If you're searching for a tool to handle issues or even product development, I highly suggest JIRA. Check out the other Atlassian products that work nicely with the software.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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